- Equitable (Syracuse, NY)
- …not receive voicemail of a producer until directed there by the assistant. No complaints on the professionalism on how the call was handled. + Scheduling. Associates ... should not have any scheduling conflicts. All logistics should be completed prior to the meeting. Example, client quotes and file delivered to the Associate, meeting room scheduled and appointment reminder to the client. + Filing. All items should be filed in… more
- Customs and Border Protection (New York, NY)
- …and arbitrators involving matters such as employee discipline, discrimination complaints , collective bargaining agreements, and broker license revocation; Supporting ... the Department of Justice as agency counsel in civil and criminal actions (ie, FOIA, tort/Bivens, asset forfeiture, immigration, penalty collection) brought in federal court by preparing litigation reports, affidavits, and other pleadings, and participating in… more
- M&T Bank (Beacon, NY)
- …and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system. Review, approve and help resolve Consumer and ... Business Banking customer overdrafts. Accurately complete customer transactions. Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system. Adhere to… more
- CVS Health (New York, NY)
- …crews 2. Customer Service + Assist customers with their questions, problems and complaints + Promote CVS customer service culture. (Greet, offer help, and thank) + ... Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers + Maintain customer/patient confidentiality 3. Merchandise/Presentation + Price merchandise + Stock shelves + Execute the… more
- Breaking Ground (New York, NY)
- …calls and rectify existing conditions + Respond to summons, violations , and city complaints + S trategi ze to reduce violations and summons + Assist in preparation ... of annual budget and maintain budget for maintenance department + Maintain inspection logs for standpipe/sprinkler ; maintenance logs ; and all federal, state , and city regulations + Ensure building compliance with all building and health codes + Perform… more
- Saratoga Hospital (Ballston Lake, NY)
- …staff and assists with onboarding new employees. Assist with escalated patient complaints when management is not available. + Schedule medical office appointments ... and/or diagnostic services; physical, occupational or speech therapies; surgery or other imaging services. Schedule non-clinical staff as directed by manager. What You Bring + High School diploma or GED equivalent and customer service experience required +… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …practices, actively supporting group decisions, addressing problems/issues and customer service complaints with supervisor. If not able to address any particular ... concern, ensures requester is referred to appropriate personnel who can resolve issue. Performs other duties as assigned. Work Schedule: Monday through Friday 7:30 am - 4:00 pm Virtual: This is not a virtual position. Functional Statement #: 21N38-A This… more
- City of Rochester, New York (Rochester, NY)
- …to resolve problem; + Investigates water system problems in response to customer complaints , such as leaking pipes, dirty or otherwise contaminated water, lack of ... pressure, etc.; + Performs hydraulic tests, locates leaks using listening devices, and performs on-site tests for water purity; + Inspects and evaluates work performed by contractors and plumbers and writes reports describing the work completed and submits… more
- Abbott (Albany, NY)
- …prices and products * Ensures prompt follow-up of sales leads, investigation of complaints , and timely completion and filing of standard reports * Fosters high trust ... relationships with colleagues including the regional teams and area leadership * Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts * Coordinates implanting schedules of aligned Territory Managers and… more
- Bassett Healthcare (Cooperstown, NY)
- …by a supervisor. Acts as a receiving point for patient concerns and complaints , accurately identifies unresolved issues that have the potential to adversely affect ... patient care, and refers issues and conflicts on to a supervisor/manager or provider as measured by direct supervisory observation and co-worker feedback. Responds to the patient/families or refers to a supervisor/manager or provider as appropriate depending… more