- City of New York (New York, NY)
- …to constituent concerns related to these services - Maintain the constituent complaints and services log, and provide direct follow-up to ensure final resolution ... of the delivery of municipal services or correction of original complaints - Work closely with committee chairs on routine assignments, such as applications, agendas… more
- Nuvance Health (Poughkeepsie, NY)
- …fashion. Responsibility II 2. Reports to primary nurse and/or charge nurse any requests, complaints or problems of the patient. 2.1 Reports special care needs to the ... the patient's care plan. 2.2 Reports unusual conditions and complaints to primary nurse promptly. 2.3 Reports promptly any... to primary nurse promptly. 2.3 Reports promptly any complaints of patient pain/discomfort to the primary nurse. 2.4… more
- House of Blues (Corfu, NY)
- …to inquiries about products and services and to handle and resolve complaints . Job Functions: . Deliver exemplary customer service to maintain customer loyalty. ... or services, take, or enter orders, cancel accounts, or obtain details of complaints . . Keep records of customer interactions or transaction, recording details of… more
- Molina Healthcare (Albany, NY)
- …**Summary** Safeguard member trust and plan compliance by owning Molina's entire CMS Complaints Tracking Module (CTM) life cycle. As Director of CTM Oversight & ... 4. Vendor Performance Validation - Verify that external partners handle CTM complaints per contract and CMS standards; trigger and track remediation when gaps… more
- Hartwick College (Oneonta, NY)
- …Investigator is responsible for conducting thorough and impartial investigations into complaints and preparing detailed reports of Title IX or other ... process. Responsibilities: + Conduct prompt and thorough investigations into complaints of sexual harassment, sexual assault, gender-based discrimination, and other… more
- LEGOLAND (Goshen, NY)
- …and take care of the hotel guest requirements, effectively handling their complaints and finding resolution where service or equipment is not functioning. Reports ... policy, the Hotel management wishes to channel request and complaints of guests, as much as possible, through the...matters related with proper billing and investigate any guest complaints . + To be thoroughly familiar with Hotel policies,… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …with guests in friendly and positive manner, exceed client needs and resolve complaints . Assists the Director of Hotel Operations by performing the following duties ... directing work: appraising performance, rewarding and disciplining associates: addressing complaints and resolving problems. Education/Experience: + Associates Degree and… more
- New York State Civil Service (Albany, NY)
- …licenses, or applications; financial entity survey documents; reports of complaints regarding financial entities; investigations of such complaints ; ... review levels, service needs met or unmet, number of cases, applications, complaints , incidents, etc.* Completes all other duties as assigned. Minimum Qualifications… more
- Binghamton University (Binghamton, NY)
- …with the maintenance and management of a privileged database documenting all complaints , incidents, or actions potentially falling under Title VI, in consultation ... with the maintenance of comprehensive and confidential records of inquiries, complaints , investigations, and resolutions. + Complaint Oversight + Responsible for… more
- SUNY Suffolk County Community College (Selden, NY)
- …first aid and to prevent trespassing, theft or damage. + Investigates complaints made directly to Public Safety-SCCC or assigned investigations from the ... calling ### or dialing 311 from any College phone. Inquiries or complaints concerning alleged civil rights violations in the College's education admissions, programs… more
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