- ABM Industries (Frankfort, NY)
- …work; appraising performance; rewarding and disciplining employees; addressing complaints , resolving problems, and terminating employees. **Minimum Requirements:** * ... Associates degree is required. * Minimum of three (3) years of supervisory experience in a service/customer-oriented environment, preferably janitorial services. * Experience in cost estimating/pricing work. * Have a working knowledge of OSHA safety… more
- Securitas Security Services USA, Inc. (Plattsburgh, NY)
- …footage for security issues.* Write clear reports on incidents and resident complaints .* Work collaboratively with staff and residents to maintain a safe ... environment.Skills and Qualifications:* Strong customer service and communication skills.* Attention to detail and ability to identify security risks.* Experience with CCTV monitoring is a plus.* Ability to stay calm under pressure.* Prior security experience… more
- BBL Hospitality (East Greenbush, NY)
- …or Chief Engineer in any project as directed. .Responds in a courteous manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction. ... Maintenance Technician Job Details Job Location Residence Inn East Greenbush - East Greenbush, NY Position Type Full Time Salary Range $19.00 - $20.00 Hourly Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Most positions do require… more
- Citigroup (New York, NY)
- …etc.) + Take full ownership of clients' problems to resolve client complaints /issues promptly and effectively to ensure complete client satisfaction with resolution ... + Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed + Educate clients on self-service capabilities and encourage use of digital service channels (eg Online, Mobile,… more
- Paychex (Rochester, NY)
- …products. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with Paychex policies ... and procedures. Proactively educates and informs clients, and initiates improvements based on client feedback. Has specialized depth and breadth of expertise in multiple Paychex products. Interprets internal or external issues and recommends solutions/best… more
- Mohawk Valley Health System (New Hartford, NY)
- …phone calls + Receive and sort daily mail + Address and escalate customer complaints + Provide information about facilities, programs and other services + Access and ... respond to e-mails + Scan and maintenance documents + Perform electronic data entry, assist in the preparation of correspondence, and maintain data and correspondence + Prepare materials, agenda, notes, and handouts + Perform other duties as required.… more
- Compass Group, North America (New York, NY)
- …for issuing cash refunds. + Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. + Responsible for all assigned change ... funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards. + Ensures compliance with company service standards and inventory and cash control procedures. + Ensures compliance with all sanitation, ServSafe and safety… more
- City of New York (New York, NY)
- …the EEO Policy, including the intake, tracking, and resolution of these complaints . - Recommend corrective actions and systemic changes based on investigation ... findings, and manage related training and remedial measures. - Direct and manage the Agency's EEO-DEI compliance requirements and best practice initiatives/ strategies. - Develop and implement policies, procedures, and training regarding workforce adherence to… more
- Delaware North (Buffalo, NY)
- …Monitor guest needs ensuring all requests are promptly fulfilled; handle any guest complaints + Follow all alcoholic beverage policies and procedures + Break down ... the event according to company procedures **More about you** + Must be 18 years of age or older + Excellent guest service skills + Ability to work quickly and efficiently in a fast-paced environment + The ability to take food and beverage orders and fill those… more
- The Walt Disney Company (Albany, NY)
- …+ Operate within budget guidelines and inventory control + Resolve any Guest complaints or issues + Responsible for Youth Activities Navigator section + Monitor and ... observe Youth Programs for Disney show quality + Adhere to United States Public Health (USPH) policies while ensuring Crew are trained and policies managed + Function in the role of Youth Activities Counselor or related as needed **Basic Qualifications :** +… more