- Guthrie (Cortland, NY)
- …hospital policy within acceptable time frames. * Field patient and/or family complaints and forwards information to appropriate nurse or department manager and risk ... manager. As well as investigates any issues as needed. * Reports only pertinent information and issues to Administrator on Call per policy. * Maintains open and ongoing communication with nurse managers and other nursing supervisors. * Responds to all… more
- Ashley Management Corporation (Farmington, NY)
- …responding to resident requests, working with residents to minimize problems and complaints , delivering gifts, inspecting units for move-in, and following through to ... ensure that issues are resolved. 10. As assigned, properly open and/or close leasing office according to property guidelines. 11. Be vigilant of property condition in consideration of issues affecting curb appeal and safety. Immediately report to Community… more
- Marriott (New York, NY)
- …to prioritize, organize, and accomplish your work. * Supports handling complaints , settling disputes, and resolving grievances and conflicts, or otherwise ... negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. **Supporting Projects and Policies Related to Guest Experience and Safety** * Supports implementation of the customer recognition/service… more
- Monroe Community College (Rochester, NY)
- …+ Coordinate and schedule student billing + Investigate and resolve student account problems/ complaints + Act on behalf of the Director in his/her absence + Review ... the general ledger reconciliation prepared by the support staff + Serve as a member of the Controller's Committee in the review, development, and implementation of ideas, procedures, and goals related to the Controller's Operation + Assist the Director in the… more
- YMCA of Central New York (Baldwinsville, NY)
- …duties to include; supervision, training, employee recognition and discipline, address complaints and resolve problems effectively. + Supervise Swim Instructors and ... Lifeguard staff ensuring they are always following all safety and policy regulations. + Assist in finding coverage for subs. + Ensuring, in accordance with all Swim Instructors and Lifeguard job descriptions, they are following NYS Health Department bather… more
- Monroe Community College (Rochester, NY)
- …routine forms (ex.: stolen and recovered vehicle reports, missing persons, thefts, and complaints ); + Maintains log of phone and radio messages; + Maintains status ... of emergency vehicles and/or equipment and use of facilities; + Responds to and may administer emergency medical services to walk-ins at the fire station or location of employment; + Maintains records and may schedule other dispatchers; + Other administrative… more
- YAI (Manhattan, NY)
- …and routes calls or takes messages, as applicable. + Escalates callers with complaints or issues to supervisor or other identified staff, as directed. + Participates ... in department meetings. + Performs all related work, as assigned. For PHC, experienced Patient Services Specialists may be selected for assignment as Senior Patient Services Specialists and will perform the following tasks, in addition to the above: + Assists… more
- Cardinal Health (Albany, NY)
- …order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day. + Answer incoming ... phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in complexity and… more
- Walgreens (Brooklyn, NY)
- …satisfied, championing empathy and inclusivity, etc.). * Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive ... patient experience. Operations * Manages the daily operation of the pharmacy department. * Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to… more
- Mount Sinai Health System (New York, NY)
- …e) Assists in the collection of screening data, ie, personal data, chief complaints , past, present family history. f) Collects specimens for selected tests that ... assist with diagnosis treatment: urine pregnancy tests, throat cultures, and hemocult. g) Participates with follow-up of abnormal lab data as directed by the Registered Professional Nurse or physician. h) Applies principles of aseptic technique and infection… more