- Molina Healthcare (Albany, NY)
- …criteria with Chief Medical Officer on denial decisions. + Resolves escalated complaints regarding Utilization Management and Long-Term Services & Supports issues. + ... Identifies and reports quality of care issues. + Prepares and presents cases in conjunction with the Chief Medical Officer for Administrative Law Judge pre-hearings, State Insurance Commission, and Meet and Confers. + Represents Molina and presents cases… more
- Compass Group, North America (Staten Island, NY)
- …to calls from clinical departments to evaluate and rectify valid operator complaints and concerns. + Researches and initiates orders for repair parts, working ... within established budget parameters. + Maintains purchase order log and validate invoices for payment (field service personnel only). + Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.… more
- EMCOR Group (Corning, NY)
- …pumps to control system operation. Responds to associated Hot/Cold temperature complaints . Discusses system malfunctions with users to isolate problems. Records ... temperature, pressure, and other readings on log sheet at specified intervals. Operates refrigerant recovery equipment, vacuum pumps, charging equipment and service gauges. Screws, bolts, rivets, welds, and brazes parts to assemble structural and functional… more
- Compass Group, North America (Valhalla, NY)
- …outlined steps of service. + Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. + Relays relevant information to ... supervisor. + Performs sales transactions. + Enters sales into the cash register to ensure purchases are accurately recorded. + Makes change, accepts declining balance cards and other acceptable forms of payment. + Issues receipts to customers. + Follows… more
- Highmark Health (Albany, NY)
- …patient satisfaction, identifying opportunities, and addressing and resolving patient complaints . Also, monitoring and managing key financial and revenue cycle ... metrics including volumes, staff hours and allocation, expenses, and revenue. (10%) + Ensures compliance with all regulatory requirements including on-going education as required and manages APP CME education and approval process. (10%) + Implements on-going… more
- City of New York (New York, NY)
- …cost estimates, and maintenance plans. - Investigate and respond to complaints submitted through 311, the Commissioner's office, elected officials, or directly ... from the public. - Collaborate with vendors and internal teams to monitor EV charger functionality, track operational performance, and ensure prompt issue resolution. - Perform additional administrative, analytical, and technical support tasks as needed. "This… more
- Compass Group, North America (Brooklyn, NY)
- …targets. Customer Service: Ensuring a positive customer experience, addressing complaints , and resolving issues. Operational Management: Overseeing daily operations, ... including inventory management, hygiene standards, and compliance with regulations. Performance Management: Monitoring and evaluating hawker performance, providing feedback, and implementing performance improvement plans. Compliance: Ensuring adherence to… more
- Compass Group, North America (Schenectady, NY)
- …for issuing cash refunds. + Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. + Responsible for all assigned change ... funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards. + Observes customer purchases in the cafe line and differentiates between standard portions. + Replenishes condiments, coffee, other beverages and general… more
- Kedplasma (Williamsville, NY)
- …meet all production goals. + Performs prompt and competent response to donor complaints , reactions, or deferrals. + Ensures accurate recording of (i) donor data in ... the electronic donor information management system as outlined in the SOPs; and (ii) incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. + Facilitates donor flow throughout the plasma… more
- City of New York (New York, NY)
- …facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents. DUTIES WILL INCLUDE ... BUT NOT BE LIMITED TO: Supervise Associate PHS Level Is in the daily activities of the program. Coordinate and deploy APHS I and PHS Is according to BFSCS' mandates & targets, and ensure all policies and procedures are carry out efficiently and effectively.… more