- Capital One (Plano, TX)
- …to help identify emerging and trending risks stemming from analysis of complaints . While working within the Compliance Management Program framework, the Compliance ... effectively communicate results. This role supports and reports into the Enterprise Complaints Program in ensuring adherence to the Enterprise Complaints … more
- US Foods (Houston, TX)
- …about products and services, to take orders, or to obtain details of complaints . + Keep records of customer interactions and transactions, recording details of ... inquiries, complaints , and comments, as well as actions taken. +...as actions taken. + Resolve customers' service or billing complaints ; check to ensure that appropriate changes were made… more
- IHG (San Antonio, TX)
- …the hotel. Such investigations may include theft or lost items, noise complaints , assault complaints , food poisoning complaints , intoxication incidents, ... in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. + Promote teamwork and… more
- Vistra (Irving, TX)
- …will research, resolve, document and provide written responses to customer complaints and/or customer inquiries referred by State Regulatory Commissions, the Better ... other Legal and Regulatory entities, in addition to social media inquiries/ complaints . Responsibilities include interfacing with end user customers, State Regulatory… more
- Texas Health Resources (Denton, TX)
- …Serves as the first point of contact for patient and external customer complaints . Responsible for investigating all complaints relating to practice operations ... and routes privacy and/or Compliance complaints /issues. Escalates reoccurring problems as needed. Responsible for providing necessary summary to clinic operation… more
- Baylor Scott & White Health (Round Rock, TX)
- …for receiving incoming phone calls, visits and correspondence concerning complaints . + Upon notification of a complaint, accurately enter information ... process. + Visits with patients or family members regarding concerns. Documents complaints by listening and noting details. Calculates what resolution is sought.… more
- JPMorgan Chase (Plano, TX)
- …feedback into actionable insights. Your expertise will be crucial in analyzing complaints to identify areas for improvement across Consumer and Community Banking ... Elevated Theme Program by utilizing machine learning models to detect complaints aligned with regulatory themes, investigating potential system, process, or policy… more
- Capital One (Plano, TX)
- Senior Associate, Compliance The Compliance Complaints Team within the Compliance organization is seeking an experienced Senior Associate who will be responsible for ... will be responsible for ensuring various levels of consumer complaints are resolved in adherence to the Enterprise ...complaints are resolved in adherence to the Enterprise Complaints Operating Standard. This role will have the opportunity… more
- Houston Methodist (Houston, TX)
- …problems to maximize patient and family satisfaction This position receives grievances, complaints , and concerns from patients, their families and others; works with ... problems to the satisfaction of the patient and HM + Intervenes in complaints or conflict with the interests of patients, families, physicians and other… more
- WestRock Company (Evadale, TX)
- …problem. The position will be responsible for efficiently processing customer complaints while fostering strong customer relationships. Your role will encompass ... customers and vendors to obtain details and evidence regarding complaints . * Assess complaints to determine validity, credit due, and requirements for product… more