- Compass Group, North America (San Antonio, TX)
- …regarding personal or medical information that is shared. + Promptly addresses complaints or issues; relays relevant information or complaints directly to ... supervisor. + Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. + Operates a variety of equipment, including fire extinguishers, telephones, iced… more
- Allied Universal (Austin, TX)
- …with Security Professionals, resolving issues regarding pay, morale or complaints . Manages overtime by effective scheduling and making timely, qualified ... hiring decisions. Takes prompt action to when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and… more
- Hotel Equities (Navasota, TX)
- …at all times. + Anticipating and responding to customers' queries, concerns, and complaints . + Keeping sufficient tokens or change for the washing and drying ... Reading abilities are used often when completing paperwork, logging issues/ complaints /requests/ information updates, etc. + Problem-solving, reasoning, motivating, and… more
- Bridgestone Americas (El Paso, TX)
- …sales management. + Problem solving skills as it relates to customer complaints . + Aptitude to manage inventory, order scheduling, and merchandising displays. + ... Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty. + Exceptional teammate and customer communication… more
- DriveTime (Fort Worth, TX)
- …specialist serves as a liaison between the customer and vendors to resolve complaints and identify negative trends within the network. + Create, review, audit, and ... resolution process + Communicate identified trends regarding invoicing concerns or complaints to the appropriate department to ensure expectations are clearly… more
- Pedernales Electric Cooperative (Johnson City, TX)
- …annual crew call out and partner rotation schedules + Resolve member complaints and answer members' questions regarding department management policies and procedures ... guidance in handling difficult or complex problems and in resolving escalated complaints or disputes + Implement corporate and departmental policies, procedures and… more
- Carrington (Plano, TX)
- …correspondence received by the company. General correspondence may include verbal complaints or inquiries received that are non-specific and/or unrelated to the ... actions taken, and final resolution. + Review and respond to escalated verbal complaints received from the Customer Contact Division. + Provide support by drafting… more
- Molina Healthcare (Fort Worth, TX)
- …interpretation. + Provides support for requirement interpretation inconsistencies and complaints . + Assists with the development of requirement solution standards ... benefit planning purposes. **Recoveries & Disputes** + Review and validate provider complaints and payment disputes, ensuring accurate and timely resolution in line… more
- PenFed Credit Union (Irving, TX)
- …Provide assistance, as applicable, to address, document, and resolve all member complaints filed with regulatory agencies including, but not limited to, NCUA, CFPB, ... Assignments, and understanding all closing file documents. + Experience resolving complaints by completing loan level research and identifying other internal… more
- Cardinal Health (Austin, TX)
- …research and problem/dispute resolution. + Collects and reviews customer feedback, complaints , recalls and product returns. + Identifies customer trends and ... questions, and concerns. + Manages cases regarding reporting, backorders, customer complaints , and pricing and processes product complaint and incident reports. +… more