- Omni Hotels (Irving, TX)
- …with Assistant Front Office Managers each evening/morning. + Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any ... complaints . + Be familiar with the hotel computer system for training, maintenance and trouble shooting + Complete rate discrepancy report and make needed changes. +… more
- Marriott (San Antonio, TX)
- …plans to prioritize, organize, and accomplish your work. * Handles complaints , settling disputes, and resolving grievances and conflicts, or otherwise negotiating ... and individual coaching when needed. * Responds to and handles guest problems and complaints . * Sets a positive example for guest relations. * Empowers employees to… more
- ASM Global (Houston, TX)
- …follow all company policies and procedures. + Resolve customer and Gate staff complaints and issues or escalate to Outside Operations Management. + Function as a ... include training employees; planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications To perform this job successfully,… more
- Textron (Fort Worth, TX)
- …other equivalent system\), enter data such as price requests, and shipping errors/ complaints necessary to process, track, and accelerate inquires to maintain records ... new parts, overages, shortages, wrong part shipped, and "Buybacks"Enter Voice\-of\-Customer complaints that require action on commercial spare part returns such as… more
- City of Baytown (Baytown, TX)
- …systematic surveys of the City for code violations. Responds to citizen complaints , enforces City ordinances and State laws. Maintains detailed case records, ... Conducts communication by correspondence, phone and/or in person regarding complaints , surveys, inspections, and provides solutions to obtain compliance. +… more
- Amrize (Addison, TX)
- …Track overall customer and hauler satisfaction; Document and record all customer/hauler complaints in the system; Forecast future haul needs (ie next 2 weeks); ... of contact for questions, order, pickup and delivery needs, freight status, complaints , and problem resolution; Ask for additional business from customers and… more
- Entergy (Beaumont, TX)
- …by providing creative solutions; efficiently resolve customer & regulatory complaints . Positively influence and lead transformation of grid modernizationefforts ... measured by CSat Metric, Net Promoter Score, Commit Dates (% met), & Customer Complaints (# and speed to resolve), support revenue growth & customer service through… more
- Marriott (Irving, TX)
- …to drive guest satisfaction and the desired financial results. * Handles complaints , settles disputes, and resolves grievances and conflicts, or otherwise negotiates ... and individual coaching when needed. * Responds to and handles guest problems and complaints . * Sets a positive example for guest relations. * Empowers employees to… more
- Baylor Scott & White Health (Mckinney, TX)
- …following established policies and procedures in order to resolve patient complaints and concerns. Resolves immediate patient needs by contacting appropriate BSWH ... family feedback on services provided by BSWH. Documents and reports complaints , concerns and compliments to involved departments and administration. Assists patient… more
- Traylor Bros., Inc. (Channelview, TX)
- …and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems + Confers with and directs supervisory ... delays + Confers with supervisory personnel and labor representatives to resolve complaints and grievances within work force + Confers with supervisory and… more