- NextEra Energy (Houston, TX)
- …Analysis & Insights** + Collect and analyze customer feedback from surveys, reviews, complaints , and social media + Track and report on key customer experience ... metrics (NPS, CSAT, churn rates) to measure customer satisfaction + Identify trends, pain points, opportunities, and actionable insights to improve customer satisfaction and loyalty + Synthesize qualitative and quantitative data into actionable insights… more
- University of Texas Rio Grande Valley (Weslaco, TX)
- …the telephone and promotes active listenings responsively to patient concerns or complaints and provides or seeks appropriate remedies while promoting quality care. ... + Check's in and check's out patients through the appropriate appointment workflows, including verifying patient insurance eligibility, scanning all necessary identification into the EMR system, and ensuring completion and accuracy of patient registration… more
- L3Harris (Greenville, TX)
- …decision making capabilities to facilitate resolution of employee relations issues, complaints , and investigations. + Run analytics to drive people related ... decisions; identify trends in employee relations, retention, and engagement. + Identify and implement continuous improvement efforts related to people strategy. + Recommend solutions and creative ideas to continually improve engagement and productivity. +… more
- Veterans Affairs, Veterans Health Administration (San Antonio, TX)
- …regarding safety issues. Acts as a liaison for questions, compliments, and complaints from patients, nurses, physicians, respiratory care, the VA vendor and ... Prosthetics staff. Exercises a high degree of skill and sound judgment in applying health care knowledge to the analysis and resolution of issues related to quality of care. Review ABG results in CPRS. Demonstrate safety and use of portable oxygen equipment.… more
- SBM Management (Houston, TX)
- …Office and computer skills + Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community + Ability ... to effectively present information and respond to questions from groups of managers, customers, employees, and general public Compensation: $70,000 - $70,500 per year SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.… more
- Love's Travel Stops & Country Stores (Houston, TX)
- …Corporation and Trillium principal place of business in the United States. Complaints alleging misrepresentation of material facts in the labor condition application ... and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor. **Job Function(s):** Musket Love's Travel Stops & Country Stores is the… more
- Texas A&M University System (College Station, TX)
- …oversees the maintenance of program records and databases. + Investigates complaints and resolves problems or concerns. + Oversees all vendor relationships. ... + Oversees scheduling event management software and implementation of changes. + Assists in coordinating program operations to include equipment and staff; supervises office and coordinates clerical and secretarial duties for staff. + Position serves as the… more
- Omni Hotels (Irving, TX)
- …to respond accurately to any guest inquiry. + Monitor and handle guest complaints by following the Power of Engagement and ensuring guest satisfaction. + Ensure ... all closing duties for staff are completed before staff signs out. + Conduct ongoing training with existing staff. + Provide feedback to staff on their performance. + Foster and promote a cooperative working climate, maximizing productivity and employee… more
- Cabela's (TX)
- …assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working ... environment for all associates. + Assists the Management team and Human Resources Representative to staff the department with "service" oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults… more
- Compass Group, North America (Tyler, TX)
- …to calls from clinical departments to evaluate and rectify valid operator complaints and concerns. * Organize and/or provide in-service educational programs on use ... of equipment. * Manage the repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Assign routine repairs, inspections, and installations to subordinates and observe their performance. * Manage planned… more