- UTMB Health (Galveston, TX)
- …Description:** To provide excellent patient/family experience by investigating patient/family complaints in all utmb Health settings which includes, care provided ... challenging patients and families. **Job Functions:** + Investigate patient complaints , mediates complex disputes and de-escalates potentially volatile patient/family… more
- City of Baytown (Baytown, TX)
- …and materials that are subject to conflict or non-compliance. Responds to citizen complaints and questions and works with contractors to resolve and communicate the ... inspection results into the City's software systems. + Responds to citizen complaints and questions and works with contractors resolve and communicate the… more
- Pedernales Electric Cooperative (Liberty Hill, TX)
- …system + Participate in the process for damage claims + Resolve customer complaints and answer customers' questions + Provide employees with guidance in handling ... difficult or complex problems and in resolving escalated complaints or disputes + Implement corporate and departmental policies, procedures and service standards in… more
- Baylor Scott & White Health (Dallas, TX)
- …new patients, scheduling healthcare appointments, providing financial clearance, handling complaints , troubleshooting problems and providing information on behalf of ... **ESSENTIAL FUNCTIONS OF THE ROLE** Responds to, and resolves routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests.… more
- Watco Companies LLC (Houston, TX)
- …a thorough knowledge of accounts' current on hand inventories. + Review account complaints and where appropriate, develop and respond with both cause and corrective ... to ensure they're meeting clients' needs. + Addressing and resolving client complaints . + Build relationships with clients and peers to ensure transactions are… more
- Baylor Scott & White Health (Temple, TX)
- …scheduling healthcare appointments. They also provide financial clearance, handle complaints , troubleshoot problems, and provide information for the institution. ... Functions of the Role** + Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. +… more
- Houston Methodist (Houston, TX)
- …may occur with any of the patient dining services programs and refers complaints to the appropriate departmental staff member for investigation and follow up. ... problem-solving and improving productivity + Demonstrates skills and ability to handle complaints and resolves problems in the absence of the Supervisor/Team Leader… more
- Fresquez Companies (El Paso, TX)
- …meets Fresquez standards for quality and cleanliness + Handle minor customer complaints , taking prompt and appropriate action to resolve problem and make ... determination when to report to management team on more serious complaints + Responsible for timely and accurate completion of all cash accountability reports on… more
- Ken Garff Automotive Group (Baytown, TX)
- …Service and More! Here's what you'll be doing: + Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the ... dealership's guidelines; deals directly with customer complaints stemming from parts issues. + Encourage the sale of branded parts. + Schedule regular efforts to… more
- Compass Group, North America (Dayton, TX)
- …Ensures timely, efficient meal service; supervises serving of meals. + Responds to customer complaints in person at the time of the complaint and via email for ... electronic complaints . + Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service. + Determines work… more