- Compass Group, North America (Austin, TX)
- …and merchandising requirements. + Interacts with customers to resolve complaints in a friendly, service-oriented manner. Relays relevant information directly ... to supervisor. + Demonstrates complete understanding of daily menu items and accurately explains them to associates and customers. + Keeps up with peak production and service hours. + Monitors inventory and deliveries of product and supplies. Tracks product… more
- Sysco (Houston, TX)
- …Provide personalized product recommendations based on customer needs. + Handle complaints promptly and professionally, escalating to management when necessary. + Be ... knowledgeable about current promotions, store policies, and product locations. **Continuous Improvement:** + Stay updated on product knowledge, store promotions, and membership benefits. + Seek feedback on performance and areas for improvement. + Participate… more
- National Express (Mckinney, TX)
- …reports in a timely manner. + Documents and manages customer or employee complaints and review customer survey data + Responsible for knowledge of CSC contracts ... and accompanying operational requirements. + Collects and audits employees' time sheets. + Manages direct and indirect hours to ensure budget requirements are met and collects and audits employees' time sheets as needed. + Examines and reviews the daily… more
- Wells Fargo (Grand Prairie, TX)
- …colleagues + Support customers and employees in resolving or escalating concerns or complaints **Job Expectations:** + Ability to work a schedule that may include ... most Saturdays + Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed + This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process… more
- CVS Health (Austin, TX)
- …contract. + Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system. + ... Educates providers on our self-ser‐vice options; Assists providers with credentialing and re-credentialing issues. + Responds to re‐quests received from Aetna's Law Document Center regarding litigation; lawsuits Handles extensive file review requests. +… more
- Stryker (Houston, TX)
- …Stryker and its customers. + Must be able to readily solve customer complaints and questions. + Must have command of all products, including functionality, features, ... and factors that differentiate Stryker products from its competitors' products, and be able to disseminate this knowledge to the customer. + Must be able to analyze territory market potential prioritize call patterns accordingly. **What we offer** + A culture… more
- Dairy Farmers of America (Winnsboro, TX)
- …safety and risk initiatives, including escalated/high-risk worker's compensation claims, safety complaints , and first responder program + Maintain highest level of ... confidentiality related to organizational changes and other sensitive information related to HR job responsibilities + May have one to two exempt and/or non-exempt direct reports. Responsibilities include work delegation and review, supervision, scheduling,… more
- Capital One (Plano, TX)
- …issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may ... be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources and experience to ensure you're up for the challenge! + You will investigate customer concerns, help create and implement process improvements and… more
- Omni Hotels (Dallas, TX)
- …on all guests*Accommodate room changes expediently*Document all guest requests, complaints or problems immediately and notify designated department/personnel for ... resolving the situation. Follow up to ensure completion and guest satisfaction*Issue safe deposit boxes to guests and ensure security of key*Monitor, send and distribute guest faxes*Generate, print and distribute daily and weekly reports*Resolve discrepancies… more
- Compass Group, North America (Wilmer, TX)
- …directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems. + Advises management of purchasing requirements ... with a focus on minimizing waste and avoiding product shortages. + Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. + Operates and cleans equipment in accordance with department… more