- Hilton (San Antonio, TX)
- …therapist utilization and revenue\. + Handle complex guest requests, complaints , or scheduling conflicts, providing solutions that prioritize guest satisfaction\. ... + Maintain detailed knowledge of spa services, promotions, pricing, and policies\. **Team Leadership & Training** + Supervise, coach, and support spa reservation agents in daily tasks and service standards\. + Conduct training sessions on reservation… more
- Karya Property Management (Fort Worth, TX)
- …timely leasing processes. + Manage resident relations: address concerns, resolve complaints , and improve retention rates. + Oversee financial operations, including ... daily collections and budget management. + Train and guide staff to foster a collaborative and productive working environment. + Ensure compliance with company policies, industry regulations, and all permits. + Regularly inspect vacant and make-ready units to… more
- Texas Health Resources (Arlington, TX)
- …First to receive and address the management and resolution of outpatient customer complaints * Assists department leadership in the achievement of KPIs * Assures ... data gathering of outcomes for area of responsibility * Analysis and action planning of outcomes achieved for area of responsibility * Implements action plans for improvement of performance in areas of responsibility * Assists with development and procurement… more
- HCA Healthcare (Live Oak, TX)
- …of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing ... Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline(R) Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were… more
- Karya Property Management (Houston, TX)
- …staff training, and property staff engagement. + Handle tenant inquiries and complaints efficiently. + Monitor maintenance requests and ensure timely execution by ... the maintenance team. + Review financial reports and assist in budget planning. + Prepare and submit necessary reports to upper management. If you have a passion for community building and property management, we would love to hear from you! Requirements +… more
- ABM Industries (Houston, TX)
- …+ Explore a customer complaint to determine the real problem. + Respond to customer complaints with the proper amount of sympathy and empathy. + When the problem is ... caused by the customer's use of the system (rather than a fault of the system), tactfully instruct the customer on proper use of the system. + Give assurance to customer that the problem is fixed; explaining cause and remedy; and if problem has not been fixed… more
- Omni Hotels (Austin, TX)
- …+ Accommodate room changes expediently + Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the ... situation. Follow up to ensure completion and guest satisfaction + Issue safe deposit boxes to guests and ensure security of key + Monitor, send and distribute guest faxes + Generate, print and distribute daily and weekly reports + Resolve discrepancies on the… more
- HCA Healthcare (Live Oak, TX)
- …of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing ... Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline(R) Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were… more
- JPMorgan Chase (Plano, TX)
- …needs by handling escalations, resolving problems, conducting research, and managing complaints . + Build partnerships across the enterprise and maintain a strong ... risk and controls environment to protect the firm and clients. Schedule will be 11:30am - 8:00pm CT Monday through Friday **Required qualifications, capabilities, and skills** + 3 + years of financial services or brokerage experience + Strong business and… more
- Safran (Gainesville, TX)
- …CA/PA system for internal, external quality issues as required. Customer Concerns / Complaints I) Work and support PQE's on the Customer concern regarding product ... quality issues, attend Customer Concern Review Board meetings as necessary or required. J) Ensure all CAPA analysis and actions are adequate to address the reported conditions. APQP Support K) Perform FAI/PPAP when required. L) Support, elaborate and maintain… more