- ASM Global (Frisco, TX)
- …work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. COMPENSATION Competitive salary, commensurate with ... experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: Preferred locations - Dallas, TX, New York City, NY, Norwalk, CT , Conshohocken, PA… more
- ASM Global (Houston, TX)
- …directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job ... successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with… more
- Marriott (Dallas, TX)
- …quality and service levels. * Responds to and handles guest problems and complaints . * Empowers employees to provide excellent customer service. * Ensures employees ... understand expectations and parameters. * Strives to improve service performance. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Reviews comment cards and guest satisfaction results with employees.… more
- UTMB Health (Angleton, TX)
- …and courteous manner. + Reports and seeks assistance in dealing with guest complaints / concerns. + Establishes and maintains a positive rapport with patient / ... family and co-workers. + Consistently responds to customer requests / needs in an appropriate manner. + Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate. + Demonstrates acceptable… more
- Everon (Austin, TX)
- …Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues, thereby ... preserving excellent customer relations + Assure profitability of the channel is achieved + Build and retain effective, productive, motivated Business sales representatives + Set production goals, coach and motive team to exceed budget expectations + Manage… more
- Capital One (Plano, TX)
- …issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may ... be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources and experience to ensure you're up for the challenge! + You will investigate customer concerns, help create and implement process improvements and… more
- Jack Henry & Associates (Allen, TX)
- …of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or ... cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech more
- Shuvel Digital (San Antonio, TX)
- …needed. Responsibilities: + Address employee concerns, mediate conflicts, investigate complaints and foster positive employee relations + Facilitate training ... regarding performance evaluations, goal setting and quarterly check in process for leaders + Ensure adherence to all federal, state and local employment laws, including maintaining employee records and updating policies as needed + Coordinate new hire training… more
- Walmart (Humble, TX)
- …managing and supporting customer service initiatives ensuring customer needs complaints and issues are successfully resolveddeveloping and implementing action plans ... to correct deficiencies and providing process improvement leadership to ensure a high quality customerexperience Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved reviewing… more
- Molina Healthcare (San Antonio, TX)
- …documents calls and interactions. + Assists in the reviews of state or federal complaints related to claims. + Supports the other team members with several internal ... departments to determine appropriate resolution of issues. + Researches tracers, adjustments, and re-submissions of claims. + Adjudicates or re-adjudicates high volume of claims in a timely manner to ensure compliance to departmental turn-around time and… more