- Federal Aviation Administration (Houston, TX)
- …hears and resolves group grievances and serious employee complaints ; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves ... awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives.… more
- CymSTAR LLC (San Antonio, TX)
- …common professional literature. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. ... Ability to effectively present information to management, and colleagues. MATHEMATICAL SKILLS: Ability to comprehend and apply basic mathematical skills. COMPUTER SKILLS: Working knowledge of computers and software applications, such as word processing,… more
- Insight Global (Austin, TX)
- …provides recommendations for mitigation of risk. - Addresses questions, concerns, and/or complaints throughout the project. - Acts as a liaison between company, ... customers, and vendors. - Communicates and collaborates with sales and marketing teams to provide training and information required to promote and sell new projects, programs, and systems. - Ensures compliance with federal, state, local, industry, contractual,… more
- Pedernales Electric Cooperative (Johnson City, TX)
- …and installation standards and specifications + Investigate customer or public complaints , determine nature and extent of problem and recommend remedial measures ... to management + Oversee project production efforts to assure projects are completed satisfactorily, on time and on budget . + Manage the design and monitor the construction of large transmission projects to ensure compliance with the engineering design +… more
- Hilton (San Antonio, TX)
- …therapist utilization and revenue\. + Handle complex guest requests, complaints , or scheduling conflicts, providing solutions that prioritize guest satisfaction\. ... + Maintain detailed knowledge of spa services, promotions, pricing, and policies\. **Team Leadership & Training** + Supervise, coach, and support spa reservation agents in daily tasks and service standards\. + Conduct training sessions on reservation… more
- Karya Property Management (Fort Worth, TX)
- …timely leasing processes. + Manage resident relations: address concerns, resolve complaints , and improve retention rates. + Oversee financial operations, including ... daily collections and budget management. + Train and guide staff to foster a collaborative and productive working environment. + Ensure compliance with company policies, industry regulations, and all permits. + Regularly inspect vacant and make-ready units to… more
- Texas Health Resources (Arlington, TX)
- …First to receive and address the management and resolution of outpatient customer complaints * Assists department leadership in the achievement of KPIs * Assures ... data gathering of outcomes for area of responsibility * Analysis and action planning of outcomes achieved for area of responsibility * Implements action plans for improvement of performance in areas of responsibility * Assists with development and procurement… more
- HCA Healthcare (Live Oak, TX)
- …of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing ... Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline(R) Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were… more
- Karya Property Management (Houston, TX)
- …staff training, and property staff engagement. + Handle tenant inquiries and complaints efficiently. + Monitor maintenance requests and ensure timely execution by ... the maintenance team. + Review financial reports and assist in budget planning. + Prepare and submit necessary reports to upper management. If you have a passion for community building and property management, we would love to hear from you! Requirements +… more
- ABM Industries (Houston, TX)
- …+ Explore a customer complaint to determine the real problem. + Respond to customer complaints with the proper amount of sympathy and empathy. + When the problem is ... caused by the customer's use of the system (rather than a fault of the system), tactfully instruct the customer on proper use of the system. + Give assurance to customer that the problem is fixed; explaining cause and remedy; and if problem has not been fixed… more