- Compass Group, North America (Corpus Christi, TX)
- …for issuing cash refunds. + Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. + Responsible for all assigned change ... funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards. + Observes customer purchases in the cafe line and differentiates between standard portions. + Replenishes condiments, coffee, other beverages and general… more
- Mass Markets (TX)
- …about products, services, and policies. + Troubleshoot and resolve customer complaints and issues. + Maintain detailed records of customer interactions and ... transactions. + Collaborate with team members to improve service delivery. + Adhere to company policies and compliance standards. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to… more
- ABM Industries (Sugar Land, TX)
- …and ensuring team members' status is up to date. + Handle customer complaints by providing appropriate solutions and escalating through proper channels as required. ... + Properly document each interaction, preserving accurate case data and updating in a timely manner according to service level agreement for precise reporting of metrics / KPIs. + Follow communication procedures, guidelines, and policies. + Meet personal and… more
- Molina Healthcare (Dallas, TX)
- …all calls and interactions. * Assists in reviews of state and federal complaints related to claims. * Collaborates with other internal departments to determine ... appropriate resolution of claims issues. * Researches claims tracers, adjustments, and resubmissions of claims. * Adjudicates or readjudicates high volumes of claims in a timely manner. * Manages defect reduction by identifying and communicating claims error… more
- GE Appliances, a Haier company (Austin, TX)
- …resolving escalated customer concerns, including capturing all the facts surrounding complaints , following the outlined steps to resolve issues, data management, and ... responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE… more
- Compass Group, North America (Katy, TX)
- …regular customers of new products and/or services; listens to and resolves service complaints . + Selects items from warehouse and loads truck; prepares order forms ... for food and pastry products. + Performs routine maintenance on and sanitation of machines. + Sets up merchandise and sales promotion displays or issues sales promotion materials to customers. + Maintain clean and safe work environment; performs job safely. +… more
- Capital One (Plano, TX)
- …operations, product) informed of status, risks and issues to delivery + When complaints , problems and/or issues arise work with partners driving to root cause and ... identifying sustainable, repeatable solutions to ensure repeat occurrences are avoided for all clients + Make it easy for a client to interact with Capital One + Learn and become an expert in Capital One credit, deposit, and treasury management + products and… more
- Entergy (Huntsville, TX)
- …marketing plans. + Resolve escalated customer issues from PUCT, Executive Complaints , Phone Center, Media, etc. working with Customer Service Support group. ... Responsible for media response, communications and other publicfacing communications within the region. Support local media relations (OpCo Comm Manager responsible for maintaining relationships with key media reps). + Interact with Bus & ED group on site… more
- Jack Henry & Associates (Allen, TX)
- …of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or ... cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. more
- Hotel Equities (Wimberley, TX)
- …abilities are used often when completing paperwork, logging issues/ complaints /requests/ information updates, etc. + Problem-solving, reasoning, motivating, and ... training abilities are often used. + Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: + Salary Range $16-$18 + Team Driven and Values Based Culture + Medical/Dental/Vision + Vacation &… more