- IHG (Houston, TX)
- …+ Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction. **Responsible Business** + Perform ... maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems,… more
- Walmart (Grapevine, TX)
- …of the community and community outreach programs); ensuring customer needs, complaints , and issues are successfully resolved; developing and implementing action ... plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning… more
- HCA Healthcare (Mcallen, TX)
- …practices. . + Monitors, evaluates and attends to all physician and patient complaints . + Provides direction in order to assist clinic staff in maintaining all ... equipment. + Promotes positive physician, patient, and staff interactions. + Provides statistical data and other reports as necessary. + Participates in activities with community agencies, organizations, or groups to promote knowledge of the availability of… more
- Celestica (Houston, TX)
- …Participate in the process of receiving and documenting customer issues and complaints , helping to coordinate internal responses. + Assist in soliciting performance ... feedback, preparing customer satisfaction surveys, and communicating critical insights back to internal teams. + Support the Sales team and GCBU leadership by gathering and formatting necessary content for customer communications and business reviews.… more
- BioBridge Global (San Antonio, TX)
- …Must have the ability to respond effectively to the most sensitive inquiries or complaints is crucial to the success of this position. We invest in our people ... by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation! **All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to… more
- Walmart (Tyler, TX)
- …proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and ... standardsOversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the communityEnsures compliance with Company and legal policies procedures and regulations for the Vision Center by… more
- Omni Hotels (Corpus Christi, TX)
- …+ Accommodate room changes expediently + Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the ... situation. Follow up to ensure completion and guest satisfaction + Issue safe deposit boxes to guests and ensure security of key + Monitor, send and distribute guest faxes + Generate, print and distribute daily and weekly reports + Resolve discrepancies on the… more
- NTT America, Inc. (Garland, TX)
- …policies. + Thoroughly investigates all security-related accidents/incidents, interviews witnesses, complaints , and victims; gather and preservation of property. + ... Guide personnel on security processes and protocols to ensure compliance. + Assist in the initial training of new Officers as assigned. + Regular and predictable attendance is essential. + Performs other job-related duties as assigned. **KNOWLEDGE, SKILLS &… more
- Taco Bell (Plainview, TX)
- …consistent with company quality standards. + Resolves majority of on-site customer complaints . + Conducts periodic food safety audits. + Provides on-going coaching ... and feedback to crew on customer service, product quality and speed of service. + Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. + Maintains day-to-day… more
- UTMB Health (Webster, TX)
- …courteous manner. o Reports and seeks assistance in dealing with guest complaints /concerns. o Establishes and maintains a positive rapport with patients/family and ... co-workers. o Consistently responds to customer requests/needs in an appropriate manner. * Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate. * Demonstrates acceptable productivity and… more