- NTT America, Inc. (Garland, TX)
- …policies. + Thoroughly investigates all security-related accidents/incidents, interviews witnesses, complaints , and victims; gather and preservation of property. + ... Guide personnel on security processes and protocols to ensure compliance. + Assist in the initial training of new Officers as assigned. + Regular and predictable attendance is essential. + Performs other job-related duties as assigned. **KNOWLEDGE, SKILLS &… more
- Taco Bell (Plainview, TX)
- …consistent with company quality standards. + Resolves majority of on-site customer complaints . + Conducts periodic food safety audits. + Provides on-going coaching ... and feedback to crew on customer service, product quality and speed of service. + Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. + Maintains day-to-day… more
- Medtronic (San Antonio, TX)
- …Assist with the management of quality system processes, including CAPA, complaints , nonconformances, internal audits, training, and document control. + Generate ... reports and dashboards to support compliance monitoring and management reviews. + Ensure timely and compliant documentation and record-keeping in accordance with FDA and ISO requirements. + Participate in internal and external audits, providing data and system… more
- Omni Hotels (Fort Worth, TX)
- …steps of service. + Monitor timing of guest experience. + Handle all complaints to the guests' satisfaction. + Maintain a consistently smooth running operation. + ... Make the staff weekly schedule. + Ensure the side-stations are fully stocked with equipment. + All side-work complete and checked out by the manager. + Making sure the beverage machines are functioning properly. + Monitor productivity of service staff. +… more
- Omni Hotels (Houston, TX)
- …ensure timely and efficient service. + Address guest inquiries, concerns, and complaints promptly and effectively. + Maintain cleanliness and organization of the ... service area, including tables, bar tops, and surrounding spaces. + Adhere to health and safety standards, including proper sanitation practices. Qualifications + Previous experience as a server or bartender in a nightclub, bar, or restaurant setting… more
- Hilton (San Antonio, TX)
- …and processes\. * Resolve conflicts and negotiate with others while handling complaints , settling disputes, and resolving grievances and conflicts\. * Selling and ... influencing both internal and external clients\. * Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution\. * Ensure high quality service by communicating and assisting others to understand the guest needs,… more
- Air National Guard Units (TX)
- …for its accomplishment. Counsels' employees on problems. Adjusts informal complaints through discussions with employees and union representatives. Takes informal ... corrective action on conduct or performance problems. Initiates proposals for disciplinary action where needed. Works to achieve the objectives of Government-wide programs and policies, eg, equal employment opportunity and labor management relations. Promotes… more
- Compass Group, North America (San Antonio, TX)
- …identify areas of improvement. + Responds to and handles guest problems and complaints . **Team Building and Management:** + Regularly lead team member meetings + ... Establishes goals including performance goals, budget goals, team goals, etc. + Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. + Develops and… more
- Omni Hotels (Corpus Christi, TX)
- …events, promotional programs, amenities and services offered. + Assist in resolving guest complaints and concerns. + Must be familiar with shift checklist and be ... able to run the shift in absence of the Manager. + Complete other duties as assigned by management. Qualifications + Minimum 1 year hospitality experience is preferred. + Willingness to work holidays/weekends or extended hours when needed, depending on… more
- UTMB Health (Webster, TX)
- …courteous manner. o Reports and seeks assistance in dealing with guest complaints /concerns. o Establishes and maintains a positive rapport with patients/family and ... co-workers. o Consistently responds to customer requests/needs in an appropriate manner. * Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate. * Demonstrates acceptable productivity and… more