- AT&T Hotel & Conference Center (Austin, TX)
- …or other special items for customers as requested. + Fields guest complaints , conducting thorough research to develop the most effective solutions and negotiate ... along with coordinating future days inventory control. + Handle guest compliments, complaints and concerns in an appropriate fashion to ensure guest satisfaction and… more
- Veterans Affairs, Veterans Health Administration (Corpus Christi, TX)
- …The incumbent performs the following remedying actions: Resolves informal complaints and grievances; and, Establishes and executes performance improvement plans; ... Management Service (HRMS) and appropriate Union representatives; and, Hears and resolves complaints voiced by MHIS staff and works to resolve issues involving staff,… more
- Veterans Affairs, Veterans Health Administration (Corpus Christi, TX)
- …The incumbent performs the following remedying actions: Resolves informal complaints and grievances; and, Establishes and executes performance improvement plans; ... Service (HRMS) and appropriate Union representatives; and, Incumbent hears and resolves complaints voiced by MHIS staff and works to resolve issues involving staff,… more
- IDEX (Brenham, TX)
- …base with information including shipping dates, delays, unit price and handling/escalating complaints . The Internal Account Manager is a high energy communicator and ... inquiries, order entry, order acknowledgement, order status, shipment updates/tracking/issues, complaints , RMA processing, and providing an overall pleasant customer… more
- Kuehne+Nagel (Lewisville, TX)
- …or shortages in shipments for customers and/or common carriers. + Analyzes complaints concerning billing or service rendered, referring complaints of service ... failures to designated departments for investigation, updating customers on a timely basis. + Provides back up support for all accounts other than primary. + Other duties as assigned. **What we would like you to bring** + Minimum Education: High School Degree… more
- Baylor Scott & White Health (Lakeway, TX)
- …assist with system level initiatives or requests (eg, customer complaints , incorrect estimates, administrative write-offs.) Immediately reports any performance, ... as an information source to ensure resolution of customer inquiries and complaints . Handles escalations on an as needed basis. Administers and handles escalation… more
- ASM Global (Lubbock, TX)
- …final box office statement for settlement of each event. + Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying ... directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job… more
- Catholic Health Initiatives (The Woodlands, TX)
- …Serves as the point of contact for patient and external customer complaints . Investigates and reconciles complaints relating to practice operations. Monitors ... the payroll system to help control employee time management. May also be responsible for directly evaluating and disciplining staff members. Assists the Practice Manager to facilitate training of new hires, reoccurring training, and other training initiatives.… more
- Walmart (Mcallen, TX)
- …to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance ... FromClub etc auditing online customer feedback working to resolve customer complaints and escalating unresolved issues to management andidentifying trends generating… more
- Tarleton State University (Stephenville, TX)
- …. Greets customers and responds to difficult customer inquiries and complaints . . Explains and applies policies and procedures. Investigates and researches ... customer complaints and participates in resolving problems. Assists in the development of office procedures. . Helps train and advise staff. Compiles data to prepare… more