- ConnectLife (Williamsville, NY)
- Referral Intake Coordinator - Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are encouraged to ... items for the End of Shift Report (EOS), as needed. + Report any complaints or errors received to management, as needed. + Remain informed on current ConnectLife… more
- Touro University (New York, NY)
- Overview The Clinical Coordinator performs under the daily supervision of the Program Director. Responsibilities + Correlate and coordinate clinical education and ... terms and conditions of admission, matriculation, and employment. Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Conduct thorough and unbiased assessments and investigations into complaints of discrimination, harassment, retaliation, and protected class discrimination ... work collaboratively and professionally across multiple constituencies to resolve complaints in a neutral, sensitive manner. Working knowledge of nondiscrimination… more
- University of Rochester (Rochester, NY)
- …and implementation. + Records, tracks, and trends billing or patient complaints . Communicates to Patient Services Management to ensure concerns are reviewed ... and responded to in a timely manner. + Proactively identifies and addresses efficiency improvement opportunities and resolves problems. Identifies relationships, patterns, and trends. + Seeks feedback from other departments to improve processes and level of… more
- Resource Center for Independent Living (Utica, NY)
- …candidate will be expected to: + Respond, monitor and investigate resident complaints , as necessary + Ensure program documentation, reports and records are processed ... meeting all compliance standards + Participate in outreach activities, program education and public awareness + Ensure overall program operation and compliance with Federal and State requirements + Provide training and oversite of current volunteers and… more
- University of Rochester (Rochester, NY)
- …+ Solves problems regarding difficult or unusual situations. + Handles patient complaints and inquiries via phone and correspondence regarding billing matters. + ... Ensures patients are given prompt attention by phone, letter or in person. + Performs quality assurance monitoring for all activities in the areas of responsibility. + Using specific criteria, measures quality, quantity, and timeliness of tasks performed. +… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** Resolves customer service complaints , inventory or cooking problems. Collaborates with the chef ... and cooks to create menus, order the supplies, and ensure timeliness. Builds and maintains positive relationships with clients, vendors, and serving staff. Oversees all catering operations, including inventory, budget, equipment, and special events. Oversees… more
- City of New York (New York, NY)
- …unsafe work practice code inspections into internal database Process incoming complaints of lead related construction activities and peeling paint Process referrals ... for abatement and clean-up. Contact laboratories and doctors' offices to obtain missing or incomplete information needed for data entry. Maintain all patient/medical documents in a confidential manner. Preferred Skills: Candidates should have a strong customer… more
- Albany Medical Center (Albany, NY)
- …of the Division, Department, Practice and Institution. + Investigates and addresses patient complaints with support of Practice Coordinator and Nurse Manager + ... their licensure. + Fosters a strong, collaborative relationship with the Practice Coordinator . + Attends Sr. Manager meetings and Works with fellow managers to… more
- Albany Medical Center (Albany, NY)
- …of the Division, Department, Practice and Institution. * Investigates and addresses patient complaints with support of Practice Coordinator and Manager, and AVP. ... * Train and monitors staff on proper policies and clinical management to ensure the highest level of patient satisfaction and quality of care possible. * Monitors site workflow to ensure optimal efficiency and makes appropriate adjustments or provides support/… more
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