- US Army Reserve Command (Pinellas Park, FL)
- …Pinellas Park, Florida. Responsibilities Process and/or review formal and informal complaints of discrimination or harassment generated within the Command. Manage ... training, managing equal opportunity programs, and reviewing discrimination or harassment complaints . This definition of specialized experience is typical of work… more
- Molina Healthcare (St. Petersburg, FL)
- …**Job Summary** Responsible for reviewing and resolving member and provider complaints and communicating resolution to members and provider (or authorized ... comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from Molina members, providers and related outside agencies to ensure… more
- Wayfair (West Palm Beach, FL)
- …product releases, features, and specifications. Problem Resolution: + Resolve customer complaints and issues by collaborating with other departments, such as ... + 1 year Experience building customer relationships and resolving customer complaints . (Preferred) Physical Demands + Stationary Position - Constantly +… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …financial reports. **Ability to** + Ability to respond to common inquiries or complaints from customers. + Define problems, collect data, establish facts, and draw ... valid conclusions + Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. + Organize, manage, and track multiple detailed tasks and assignments with frequently… more
- Truist (Orlando, FL)
- …Client and Branch Advisors serve as client advocates, tracking client complaints and feedback regarding Truist, our teammates, products, and vendors. **ESSENTIAL ... DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. 1st Level Escalation POC for… more
- First National Bank of Omaha (Orlando, FL)
- …and transactions. Problem Resolution:** Address and resolve customer issues and complaints in a professional and courteous manner. Team Collaboration:** Work closely ... with other team members to ensure seamless customer experience. **Administrative and Operational Support:** Support the Operations Manager in overseeing the needs of guests and ambassadors, including managing and troubleshooting iPads and other devices.… more
- Westdale Asset Management (Ruskin, FL)
- …resident communications, move-out inventory, market surveys, etc. + Resolving resident complaints and maintaining a positive customer service attitude. + Performing ... light maintenance on homes as needed, such as rekeying locks, programming garage door openers, changing light bulbs, etc. + Assisting with marketing and resident satisfaction plans. + Performing any additional duties or tasks as assigned by the Portfolio… more
- The Hertz Corporation (Dania, FL)
- …other departments. + Place weekly/monthly stock orders + Assist in addressing complaints and resolving problems relating to Parts Department. + Assist Parts Manager ... in finding the best buys from outside suppliers. + Related duties as necessary for the accomplishment of the position. **Educational Background:** + High School Diploma/GED. **Skills/Knowledge:** + Demonstrated ability to develop relationships with customers… more
- Cordis (Lakeland, FL)
- …Director in coordination withadditionalsales support + Manages any product complaints appropriately, reporting to Medical Affairs and sales leadership, ... andidentifyingsteps to re-engagecustomer. + Consistently uphold company standards of professionalism, ethics, and integrity whilerepresentingthe organization in the field. Complete all required Ethics & Integrity training prior to engaging in customer-facing… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. ... Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes… more