• Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
    …compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. ... Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Regulatory Supervisor/Consultant - SES

    MyFlorida (Tallahassee, FL)
    …Opportunity Your Specific Responsibilities: Responsible for the supervision of Regulatory Specialist II and Regulatory Specialist III positions for the ... The incumbent must provide counsel and advice to phone staff, Regulatory Specialist II's and other stakeholders regarding licensure and regulation criteria and… more
    MyFlorida (07/31/25)
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  • Eligibility Supervisor - SES

    MyFlorida (Quincy, FL)
    …COMMUNITY AND SOCIAL SERVICE SPECIALISTS, ALL OTHER JOB CODE: 21-1099-03 Eligibility Specialist Supervisor - SES This position is a Regional Position and can ... experience in the ESS program as an Economic Self-Sufficiency Specialist I or an Economic Self-Sufficiency Specialist ...to develop and deliver public presentations. Ability to investigate complaints . Ability to meet and deal with the public… more
    MyFlorida (07/25/25)
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  • Senior Licensed Practical Nurse - - Sunland

    MyFlorida (Marianna, FL)
    …exams, evaluate patient/clients, and assist staff in the care of clients. Evaluate complaints of residents, evaluate acutely ill or injured patients, notify the RN ... diets, lab, x-ray, infection reported, etc. Document all evaluations of resident complaints in accordance with policy and procedure. Complete all nursing notes,… more
    MyFlorida (07/28/25)
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  • Contact Center Representative

    AdventHealth (Altamonte Springs, FL)
    **Support Center Specialist - AdventHealth LOCATION** **Location Address:** 351 S STATE RD 434, Altamonte Springs, 32714 **Top Reasons to work at AdventHealth** ... School diploma or equivalent (Preferred) **Job Summary:** The Support Center Specialist processes financial transactions and responds to member account and service… more
    AdventHealth (08/01/25)
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  • Resident Park Manager II- SES

    MyFlorida (Port St Joe, FL)
    …will lead, assist, oversee, and mentor the staff. Staff consist of 1 Park Services Specialist , 2 Park Rangers, 2 OPS Park Rangers, and 1 OPS Secretary Specialist ... public, interprets the area's resources, facilities, and services; resolves visitor complaints ; and provides for good public relations. Works cooperatively with a… more
    MyFlorida (07/26/25)
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  • Youth Director

    Commander, Navy Installations (Pensacola, FL)
    …and execution of management directives. Receives and ensures resolution of complaints related to personnel and takes disciplinary action as necessary. Works ... collaboratively with CYP Training Specialist (s) to identify training needs of employees, provide or make provisions for training to accomplish those needs, and… more
    Commander, Navy Installations (08/03/25)
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  • Clinical Appeals Nurse (RN)

    Molina Healthcare (Tampa, FL)
    …criteria with Chief Medical Officer on denial decisions. + Resolves escalated complaints regarding Utilization Management and Long-Term Services & Supports issues. + ... + Active and unrestricted Certified Clinical Coder + Certified Medical Audit Specialist + Certified Case Manager + Certified Professional Healthcare Management +… more
    Molina Healthcare (08/02/25)
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  • Abuse Counselor

    MyFlorida (Tallahassee, FL)
    …enforcement agencies for investigation. + Receive and refer, as appropriate, complaints against vendors, related licensed facilities, and department employees that ... Daycare Provider/Worker Therapeutic Assistant Behavioral Health Technician Family Intervention Specialist Home Health Aide Nurse (LPN or RN) or similar… more
    MyFlorida (08/02/25)
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  • Customer Service Analyst III (Correspondence)

    MyFlorida (Tallahassee, FL)
    …friendly, customer-focused, and energetic team players for our Senior Highway Safety Specialist positions. The Bureau of Customer Service is comprised of a ... analysis, and resolution of Driver License and Motor Vehicle related inquiries or complaints . All candidates must pass a written skills test that evaluates their… more
    MyFlorida (07/31/25)
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