- United Therapeutics (Albany, NY)
- …respect to ISCR processing and reporting. The Lead Pharmacovigilance QC Specialist provides strategic oversight of end-to-end case safety quality, ensuring ... effects, including individual case safety report (ICSR) adverse events, product complaints (PC), and special reporting situations (SRS) for UTC's developmental and… more
- ConnectLife (Williamsville, NY)
- Family Support Specialist - Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY $1,000 Sign-On Bonus paid in two installments: 90 days and 180 days ... for the End of Shift Report (EOS) on a daily basis. + Report any complaints or errors received to management, as needed. + Remain informed on current ConnectLife… more
- Molina Healthcare (Buffalo, NY)
- …**Job Summary** Responsible for reviewing and resolving member and provider complaints and communicating resolution to members and provider (or authorized ... comprehensive research and resolution of the appeals, dispute, grievances, and/or complaints from Molina members, providers and related outside agencies to ensure… more
- Catholic Charities of the Dioscese of Albany (Catskill, NY)
- …in individuals' lives, making a significant impact through: + Resolve participant complaints or concerns; seek direction from WIC Coordinator when necessary + Ensure ... the efficient flow of the assessment/education process; communicate with clients when waiting time will be excessive + Review and approve medical documentation forms for Food Package III for participants in consultation with the Health Care Provider + Provide… more
- Northwell Health (Valley Stream, NY)
- …goals. + Assists in coordinating investigations of state reportable incidents/ complaints , sentinel events, citations and data collection for corrective actions. ... + Participates in special projects related to quality issues; assists in recommendations and coordinating implementation of plan of corrective action; assists in preparing monthly variance reports for the leadership, physicians, and other hospital personnel as… more
- Northwell Health (Staten Island, NY)
- …stability, patient outcomes, and organizational goals. * Investigates incidents, complaints , sentinel events, and citations; develops corrective actions. * ... Participates in quality improvement projects, recommending and implementing corrective actions. * Prepares variance reports for leadership, physicians, and staff. * Elevates patient-specific issues and concerns to appropriate leadership and committees. *… more
- City of New York (New York, NY)
- …programmatic improvements and contract renewals. 5. Address questions, concerns and complaints from programs and consumers. Review and discuss programmatic audits ... and fiscal issues as necessary. 6. Refer, provide and/or coordinate meetings and trainings to address program needs. 7. Conduct and facilitate provider meetings. 8. Develop and implement surveys, questionnaires, or other surveillance methods, identify… more
- GROWMARK, Inc. (Gainesville, NY)
- …soil testing, crop scouting and other programs, follows up on customer complaints , and seeks a reasonable "win/win" resolution. Ensures the credit worthiness of ... customers, quotes prices and credit terms, and prepares sales contracts for orders obtained. Promotes the use of credit programs as a sales tool and helps provide the required information to establish credit. * _OTHER JOB FUNCTIONS_* Responsible for… more
- Kedplasma (Williamsville, NY)
- …meet all production goals. + Performs prompt and competent response to donor complaints , reactions, or deferrals. + Ensures accurate recording of (i) donor data in ... the electronic donor information management system as outlined in the SOPs; and (ii) incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. + Facilitates donor flow throughout the plasma… more
- Paychex (West Henrietta, NY)
- …to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with Paychex policies and ... procedures. Builds knowledge of the organization, processes, and customers. Responsibilities The person in this role will help support our Merchant Services clients. + Delivers quality service to Paychex clients via phone, email, chat, and other avenues +… more