- DriveTime (Fort Worth, TX)
- …redemption, or retrieving personal property + Assist customers with concerns/ complaints during repossession process by actively listening and assessing details ... to provide resolutions + Communicate with recovery vendors and auctions to verify personal property and vehicle release details + Process and submit personal property/vehicle release paperwork to recovery vendor or auction in a timely manner + Monitor payment… more
- ASM Global (El Paso, TX)
- …flexible and adjust to situations as they occur.* Resolve problems, address complaints as they arise, work effectively under pressure and produce accurate results. ... * Use multi-line telephone system and other office equipment including computers, tablets, and printers.* Computer knowledge in Windows, Microsoft Word or Microsoft Excel, and Internet.* Familiarity with Apple products (iPad). * Must be able to lift more than… more
- Cordis (Houston, TX)
- …Director in coordination withadditionalsales support + Manages any product complaints appropriately, reporting to Medical Affairs and sales leadership, ... andidentifyingsteps to re-engagecustomer. + Consistently uphold company standards of professionalism, ethics, and integrity whilerepresentingthe organization in the field. Complete all required Ethics & Integrity training prior to engaging in customer-facing… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. ... Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes… more
- CityVet (Dallas, TX)
- …policies and procedures regarding customer interactions - Handle escalated customer complaints with empathy and professionalism - Collaborate with other team members ... to ensure customer satisfaction Experience: - Previous experience in a customer service role is preferred - Strong communication skills, both verbal and written, with excellent phone etiquette - Ability to multitask and prioritize tasks effectively in a… more
- Deluxe (Fort Worth, TX)
- …calls to the point of resolution; effectively handle customer inquiries, complaints , technical troubleshooting, and requests for account information. + Place ... outbound or follow-up calls to merchants or sales associates as needed. + Provide specialized troubleshooting support on all POS systems, including resolving hardware/software related technical problems. + Provide assistance to both internal and external… more
- ARAMARK (Wichita Falls, TX)
- …line + Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile. + Coordinate and assist in ... maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks) + Ensures that all work areas and serving utensils are cleaned and sanitized + Responsible for accurate disposal of waste from the service line +… more
- Truist (Arlington, TX)
- …resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors. Following ... is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Deliver care through exceptional client service and create a… more
- HCA Healthcare (Plano, TX)
- …by TBI standards and Best Practices + Be initial contact for customer complaints and/or refer dissatisfied patients to a manager + Maintain and promote HIPAA ... compliance in all areas + Other duties as assigned **Minimum Requirements:** High School Diploma or GED At least two years prior medical experience working with referrals At least two years prior experience with insurance with extensive knowledge about in and… more
- Comerica (Dallas, TX)
- …continuous improvement of production (system/operational) processes. Evaluate/review customer complaints , concerns and suggestions relative to assigned product(s) ... Qualifications Position Qualifications: + Bachelor's degree + 10 or more years Treasury Management Products experience Salary Range For candidates hired in the state of California, the expected salary/On-Target Earnings (OTE) range for the role is currently:… more