- ITW (Albany, NY)
- …customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance. + Diagnoses equipment problems to the major ... the operational requirements of the MTS Corporate and Field Service Quality System. + Assists as requested to support...experience. **Physical Demands** _The physical demands described here are representative of those that must be met by an… more
- Grifols Shared Services North America, Inc (Manhattan, NY)
- …transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. **Summary:** Develops and ... including lifecycle management of existing products. Serve as a regulatory representative on cross functional project teams, applying advanced knowledge of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a ... to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate issuer… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …(Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a ... a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current ... + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas… more
- Philips (Latham, NY)
- …long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous ... our team. **Your role:** + Acting as a Remote Service Engineer (RSE), the aim of your job is...will be responsible for: + Acting as a Philips Representative in response to customer inquiries and providing telephone… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and adaptable to changing priorities. + Demonstrates professionalism and a strong customer service skills with the ability to work in a fast paced, team-oriented ... compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …various levels. * Unit Tests - The developer must design and execute a comprehensive unit test suite. * Documentation - The developer will be responsible for ... compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more