- Mass Markets (Killeen, TX)
- …Resolve customer concerns with a focus on first-call resolution + Research internal systems to locate missing information and collaborate with other departments ... following scripts, policies, and procedures + Maintain confidentiality and handle sensitive information with care + Escalate complex issues to the appropriate team… more
- Mass Markets (Killeen, TX)
- …and resolve customer issues, focusing onfirst-call resolution + Research and retrieve information using internal systems ; collaborate with other teams as needed ... while using training resources to provide accurate answers + Handle sensitive information with discretion andmaintain confidentiality + Escalate complex cases to the… more
- Houston Methodist (The Woodlands, TX)
- …principles + Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiation Oncology Information Systems and ... patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. **SERVICE ESSENTIAL FUNCTIONS** +… more
- DR Horton, Inc. (Austin, TX)
- …and title subsidiaries. Please visit our website atwww.drhorton.comfor more information . *D.R. Horton, Inc.*is currently looking for a*_Business Analyst I_*. ... the SBUs within DHIFS and communicate these to the information technology staff. *Essential Duties and Responsibilities*include the following....the appropriate staff on the implications of existing IT systems that can be applied to a problem or… more
- Mass Markets (Killeen, TX)
- …issues on the first call through effective problem-solving. + Research and retrieve information across systems to support customer needs. + Accurately document ... using available resources. + Protect customer privacy and handle sensitive information appropriately. + Escalate complex issues to the appropriate team members.… more
- Wells Fargo (San Antonio, TX)
- …while adhering to work guidelines, policies, and regulations and navigating multiple computer systems + Regularly receive direction from supervisor and escalate ... + Ability to meet or exceed business goals and objectives and navigate multiple computer systems , applications, and utilize search tools to find information … more
- Service First Mortgage (Plano, TX)
- …into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and ... using the Loan Officer Checklist for completeness, and collects missing information as required. Duties include obtaining and reviewing all documentation to… more
- Celestica (Houston, TX)
- …suppliers, customers and internal service. Implements process improvements. Presents complex information integrating several scenarios, Become a key advisor and is ... obtaining full sign-offs; and project / process improvement (procedures, systems , tools, strategy, etc) support. **Knowledge/Skills/Competencies** + Basic understanding… more
- Cognizant (Houston, TX)
- …of utilities industry best practices, especially in SAP IS-U and customer information systems (CIS) . Familiarity with regulatory and compliance requirements ... SAP ECC and S/4 HANA Utilities, including integration with third-party systems . Proficiency in solution architecture, including blueprinting, configuration, testing… more
- Mass Markets (Killeen, TX)
- …the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments ... with our customers + Comply with requirements surrounding confidential information and personal information + Self-starter who...or equivalent + Understand the basics of VoIP Phone systems , internet gateways, and HD video. + The ability… more