- COLSA Corporation (San Miguel, CA)
- …supporting system authorization, implementing cybersecurity policies, and ensuring continuous monitoring in accordance with DoD Risk Management Framework (RMF). This ... directives, respond to incidents, and provide support to the Government customer by implementing technical and procedural safeguards based on RMF controls.… more
- City of Carlsbad (Carlsbad, CA)
- …suggests guidelines and procedures for the assigned program. Qualifications + Excellent customer service skills. + Strong written and verbal communication ... than 3 + 3 years, but less than 5 + 5 or more years 05 How many years of customer service experience do you have? + None + Less than 1 year + 1 year but less… more
- Rapid Response (Corona, CA)
- …+ Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service + Proficient computer , written, and verbal skills. ... Customer Service Representative - $20/hr Department:... Customer Service Representative - $20/hr Department: Customer ...as we continue to shape and define what alarm monitoring means. Using the most modern technology in our… more
- Sharecare (Sacramento, CA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of ... Customer Service Representatives and/or Engagement Specialists. Responsibilities include the coaching,... Manager is responsible for metric and quality performance monitoring . The successful candidate will recognize, embrace, and support… more
- Transdev (El Monte, CA)
- … Service Manager. This position oversees the day-to-day operations of the Customer Service department, monitoring agent activities, adjusting staffing, ... Customer Service Manager Transdev in Los...Assure quality of operations, including leading CSR staff, training, monitoring , and observing customer phone calls, and… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …assurance program creation or execution. + Experience with call center call monitoring /recording software. + Exceptional customer service and problem-solving ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Manager Human Resources Services, Redwood City, California, United States New Human Resources Post Date 6 days ago ... technology. Stanford University Human Resources (UHR) is seeking a customer service manager within the University Human...of driving individual and team performance. + Experience in monitoring and reporting on Service Level Agreements… more
- Piedmont Airlines (San Luis Obispo, CA)
- …+ Previous airline experience + Previous employment as a front-line customer service provider + Basic knowledge of computer applications and programs **Work ... Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... A day in the life A typical day for an Applied Scientist in the Customer Service science team involves a combination of gaining business know-how and hands-on… more