- Amazon (Cupertino, CA)
- …Vision, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to customer service associate experiences and foundational technologies. As an ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (East Palo Alto, CA)
- … monitoring * SLO/SLI definition and monitoring * Work with AWS service teams to represent customer needs and influence the roadmap * Develop and ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Santa Clara, CA)
- …Learning (ML), Data Science, Ontology, and Natural Language Processing (NLP) to improve customer service associate and customer experiences. As an ... and ontology models while collaborating with global teams to evolve Amazon's customer service . You will leverage expertise in knowledge representation, semantic… more
- City and County of San Francisco (San Francisco, CA)
- …and requests for services annually. Under general administrative direction, the 4310 Customer Service Billing and Collection Assistant Manager plans, monitors, ... services and land leases and permits revenue. + Monitors and evaluates customer service levels utilizing various communications software solutions such as… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... A day in the life A typical day for an Applied Scientist in the Customer Service science team involves a combination of gaining business know-how and hands-on… more
- TEKsystems (Pasadena, CA)
- …bilingual) Description Overview: The Customer Experience Specialist I, is a customer service role supporting Consumer Direct Lending. The individual acts as ... contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a… more
- Confluent (Sacramento, CA)
- …Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical customer … more
- Honeywell (Tracy, CA)
- …expertise and technical support will contribute to the overall success of our field service operations and customer satisfaction. In this role, you will impact ... As a **Field Service Engineer I - Technical Support** here at...with cross-functional teams to develop and implement solutions for customer needs + Ensure customer satisfaction by… more