• Senior Coordinator, Performance Monitoring

    Cardinal Health (Albany, NY)
    … Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Evaluate calls… more
    Cardinal Health (04/22/25)
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  • Coordinator, Performance Monitoring

    Cardinal Health (Albany, NY)
    … Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Proficiently… more
    Cardinal Health (04/22/25)
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  • Performance Monitoring Manager

    Cardinal Health (Albany, NY)
    …matter expert providing coaching and training to employees in the areas of customer service , case resolution, compliance and database management. + Develop ... this role will support ensuring greater connection to the customer experience and better control of product success. This...employee knowledge and skill set through monitoring and quality review of telephone calls and documentation… more
    Cardinal Health (04/22/25)
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  • Senior Coordinator, Performance Monitoring

    Cardinal Health (Albany, NY)
    …preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service /quality background experience. + Excellent verbal and written ... and compliance with industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly… more
    Cardinal Health (04/28/25)
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  • User Services Manager ( Computer Systems…

    CUNY (Brooklyn, NY)
    …of full-time and part-time staff. They are expected to cultivate a customer -centric culture within the service desk team, emphasizing communication, ... User Services Manager ( Computer Systems Manager Level 5) - Office of...or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web… more
    CUNY (02/18/25)
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  • Customer Service Representative

    Rapid Response (Syracuse, NY)
    …+ Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service + Proficient computer , written, and verbal skills + ... Customer Service Representative Department: Customer... Customer Service Representative Department: Customer Service...as we continue to shape and define what alarm monitoring means. Using the most modern technology in our… more
    Rapid Response (05/02/25)
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  • Supervisor, Customer Service…

    Cardinal Health (Albany, NY)
    …therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing ... customer service and enrollment activities as well as Reimbursement Staff...is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements… more
    Cardinal Health (04/22/25)
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  • Customer Service Manager FT

    C&S Wholesale Grocers, Inc. (Sherrill, NY)
    …to make decisions and provide effective leadership. + Special Skills : Basic computer skills; Very strong customer service skills, communication, ... **Position Overview** The Customer Service Manager is responsible for...the best experience possible + Controls store shrink by monitoring cashier product handling as well as cashier ringing/scanning… more
    C&S Wholesale Grocers, Inc. (03/17/25)
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  • Customer Service Account Coordinator…

    Rapid Response (Syracuse, NY)
    Customer Service Account Coordinator ($21/hour - 3rd Shift) Department: Data Entry Location: Syracuse, NY START YOUR APPLICATION ... in Syracuse, NY. Hours: Overnight Role Summary: As a Customer Service Account Coordinator within our Data...providers we monitor for to help them protect their customer -s property and their families. Rapid Response Monitoring… more
    Rapid Response (04/28/25)
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  • Customer Service Manager

    Wegmans (Depew, NY)
    …responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store ... be responsible for leading and developing a team of customer service focused team members, ensuring they...to prioritize and delegate tasks and ensure the Front End/ customer checkout operations runs efficiently, monitoring the… more
    Wegmans (05/04/25)
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