• Head of Observability and Monitoring

    Truist (Dallas, TX)
    …continuity and disaster recovery plans. Champion operational resilience by ensuring monitoring covers end-to-end customer journeys, critical business services, ... observability solutions. Engage with business and operations teams to ensure monitoring capabilities support customer experience, regulatory reporting, and… more
    Truist (07/03/25)
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  • Coordinator, Performance Monitoring

    Cardinal Health (Austin, TX)
    Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality… more
    Cardinal Health (06/12/25)
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  • Senior Coordinator, Performance Monitoring

    Cardinal Health (Austin, TX)
    Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Evaluate calls… more
    Cardinal Health (06/12/25)
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  • Computer Support Specialist

    Arena Technical Resources, LLC (Austin, TX)
    Computer Support Specialist Location: Austin, TX, US Job ID: ATR 15252 Job Description Title: Computer Support Specialist - Intermediate Location: Austin, TX ... Secret Clearance required. This position supports a government contract The Computer Support Specialist assesses and troubleshoots computer support problems… more
    Arena Technical Resources, LLC (06/20/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …assurance program creation or execution. + Experience with call center call monitoring /recording software. + Exceptional customer service and problem-solving ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Call Center Customer Service

    Mass Markets (Dallas, TX)
    …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for… more
    Mass Markets (07/16/25)
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  • Associate Customer Service

    Wells Fargo (San Antonio, TX)
    **About this role:** Wells Fargo is seeking an Associate Customer Service Representative (Bilingual - Spanish/English) in Consumer Lending. Consumer Lending ... plus internal or external customers **Required Qualifications:** + 6+ months of Customer Service , Financial Services or Contact Center experience, or equivalent… more
    Wells Fargo (07/15/25)
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  • Associate Customer Service

    Wells Fargo (San Antonio, TX)
    **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking.** CSBB Operations delivers a diverse set of ... and issues to more senior employees **Required Qualifications:** + 6+ months of Customer Service , Financial Services or Contact Center experience, or equivalent… more
    Wells Fargo (07/15/25)
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  • Software Development Engineer II, Amazon…

    Amazon (Austin, TX)
    Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every...solutions that transcend organizational boundaries * Develop and maintain monitoring systems that help identify customer impact… more
    Amazon (07/02/25)
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  • Sr. Asst, Customer Service

    WestRock Company (Fort Worth, TX)
    Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer , sales, ... and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection...rules and regulations. Experience: \u2022 Required: 3+ years of customer service related work experience in manufacturing… more
    WestRock Company (07/01/25)
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