- Cardinal Health (Austin, TX)
- … Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Evaluate calls… more
- Cardinal Health (Austin, TX)
- … Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Proficiently… more
- Cardinal Health (Austin, TX)
- …matter expert providing coaching and training to employees in the areas of customer service , case resolution, compliance and database management. + Develop ... this role will support ensuring greater connection to the customer experience and better control of product success. This...employee knowledge and skill set through monitoring and quality review of telephone calls and documentation… more
- Cardinal Health (Austin, TX)
- …preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service /quality background experience. + Excellent verbal and written ... and compliance with industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly… more
- CACI International (Houston, TX)
- …leadership experience and a minimum of 5 years of experience in a customer oriented, fast paced environment supporting Computer Systems Engineering activities. ... Deputy Team Lead - NASA Computer Systems Engineering Job Category: Information Technology Time...the individual must be very people savvy, possess strong customer relationship skills, have a positive team-player attitude, and… more
- CACI International (Houston, TX)
- …disciplines required. + Minimum of 5 years of experience in a customer oriented, fast paced environment supporting Computer Systems Engineering activities. ... NASA Computer Systems Engineer Job Category: Information Technology Time...the individual must be very people savvy, possess strong customer relationship skills, have a positive team-player attitude, and… more
- Mass Markets (Killeen, TX)
- …partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to ... is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support… more
- Mass Markets (Killeen, TX)
- …the industry. Our employee development team is looking for experienced call center customer service supervisors to support commercial and public sector clients. ... this role coach and develop a team of inbound customer service agents and are directly responsible...to meet performance, efficiency, and quality assurance targets + Monitoring of individual and team results to identify and… more
- Cardinal Health (Austin, TX)
- …therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing ... customer service and enrollment activities as well as Reimbursement Staff...is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements… more
- Mass Markets (Dallas, TX)
- …partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance ... all screening questions and a brief pre-employment test. - POSITION RESPONSIBILITIES Customer Service Managers are responsible for overseeing the day to… more