- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires… more
- Houston Methodist (Baytown, TX)
- …top priority and effectively communicates in a manner consistent with a customer service focus. **PEOPLE ESSENTIAL FUNCTIONS** + Communicates pertinent ... full completion of post-secondary education, etc.) **WORK EXPERIENCE** + One year customer service experience + Dispatching experience preferred + Healthcare… more
- Verint Systems, Inc. (Austin, TX)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... cloud-based products and solutions and provides subject matter expertise for customer implementation and cloud platform support. Verint's Architect is expected to… more
- Fresenius Medical Center (Harker Heights, TX)
- …SCOPE:** The Nursing student supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... in a PCT certification program. **EXPERIENCE AND REQUIRED SKILLS** Preferred outstanding customer service to all external and internal customers. Possess the… more
- KBR (Houston, TX)
- …experiences to address operational methodologies in project planning and management and customer service . + Knowledge of principles and processes involved in ... and coordinate activities to meet goals in terms of performance, objectives/standards, service delivery, quality, and customer satisfaction. + Review work orders… more
- Quality Technology Services, LLC (Wilmer, TX)
- …(https://vimeo.com/727409140/ff26de87d4) The **Critical Operations Associate** is responsible for monitoring operations and conducting routine and ongoing assessment ... both in person and via the telephone, assisting with customer equipment installs, providing support on low and medium...based on pre-determined scoring criteria and time frames. . Computer skills and familiarity with MS Office, Outlook, and… more
- Walgreens (Dallas, TX)
- …**Job Responsibilities/Tasks** ** Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and ... assistance with products and services. + Models and shares customer service best practices with all team...products. + Ensures staff has working knowledge of all computer and technology systems and software (eg registers, StoreNet,… more
- Copeland (El Paso, TX)
- …before invoicing and ship confirming customers' orders. + Maintain constant communication with customer service to assure all ship plans are as requested or ... if any changes are needed. + Send shipment updates to Customer service + Generate containers labels + Filing shipments documents + Verify quality of shipments… more
- Pearson (Austin, TX)
- …manage and "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent ... + Independently gather, evaluate, and assess key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our… more
- Copeland (El Paso, TX)
- …before invoicing and ship confirming customers' orders. * Maintain constant communication with customer service to assure all ship plans are as requested or ... if any changes are needed. * Send shipment updates to Customer service * Generate containers labels * Filing shipments documents * Verify quality of shipments… more
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