- Truist (Richmond, VA)
- …continuity and disaster recovery plans. Champion operational resilience by ensuring monitoring covers end-to-end customer journeys, critical business services, ... observability solutions. Engage with business and operations teams to ensure monitoring capabilities support customer experience, regulatory reporting, and… more
- TD Bank (Vienna, VA)
- …of AML typologies. This includes design, build and maintenance of Transaction Monitoring Models based on the analysis of transaction, account and customer ... financial services and products. Identification and analysis of potential transaction monitoring typologies and risks for the detection of AML suspicious activity… more
- Cardinal Health (Richmond, VA)
- … Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Level Cloud and Platform Monitoring Project Manager** to join our team in **the DC, ... will manage, plan and coordinate activities of the cloud, platform, system, service , and application monitoring workstream. This individual reviews project… more
- AECOM (Fairfax, VA)
- …+ Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with ... the needs of the operations. + Previous experience working in a call center, customer service , 911 Operator or dispatching environment. + Demonstrated ability to… more
- AECOM (Virginia Beach, VA)
- …+ Perform communication tasks consistent with the program's high level of customer service expectations and training. + Dispatch and communicate with ... mandatory random drug screening process. + Constantly operate a computer and other monitoring equipment. + Must...operations. + Previous experience working in a call center, customer service , 911 Operator or dispatching environment.… more
- Cardinal Health (Richmond, VA)
- … Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem ... resolution. Performance Monitoring is responsible for monitoring , analyzing and reviewing customer contact quality. **Responsibilities:** + Evaluate calls… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Midlevel Cloud and Platform Monitoring Project Manager** to join our team in **the DC, Maryland, ... will manage, plan and coordinate activities of the cloud, platform, system, service , and application monitoring workstream. This individual reviews project… more
- Kaeser Compressors, Inc. (Fredericksburg, VA)
- …with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system ... required or equivalent experience 3+ years job related experience. + Good customer service experience. + Previous experience as a technician, troubleshooting… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …assurance program creation or execution. + Experience with call center call monitoring /recording software. + Exceptional customer service and problem-solving ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
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