- Capital One (Mclean, VA)
- Manager, Data Science - Customer Management Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually ... in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- Capital One (Mclean, VA)
- Manager, Data Science - Customer Data Machine Learning Team Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and programs.… more
- Crown Equipment Corporation (Norfolk, VA)
- …parts and develop relationships with Crown factory and outside vendors. + Enhance customer retention by monitoring customer satisfaction with parts support ... Parts Customer Care Rep Location: Norfolk, VA, US, 23320...Answer and process incoming parts calls from customers and service technicians. + Pull orders, receive and put up… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …and follows up of all client incidents. Ensures staff has required technical and customer service skills and process knowledge. Assists in the development of ... Service Desk, Operations, etc) + 3 plus years computer operations/helpdesk + 3 plus years' client service...how they are applied to Operate / Supervise a service desk. + Excellent customer service… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** + ... with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined… more
- City of Norfolk, Virginia (Norfolk, VA)
- …diagnose and resolve computer hardware, software, access, and security issues. + CUSTOMER SERVICE /HELP DESK: Provide excellent customer service and ... technology processes and policies. Must exhibit outstanding telephone and customer service skills. + SOFTWARE MANAGEMENT: Install...many years of experience do you have in direct customer computer hardware/software support + Less than… more
- Walmart (Sutherland, VA)
- …a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer /Member: Delivers results while putting the ... completing work orders, records, logs and other written or computer -based documents according to established procedures. Receives fuel drops...customer first. Service to the Customer /Member: Makes decisions based… more
- ICF (Reston, VA)
- …+ Knowledge of Microsoft Defender for Cloud. + Experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent, Zendesk ... Description ICF International is seeking a Manager, IT Service Desk, to work in our Corporate Information...support to the organization's on-site and remote users for computer applications and hardware (eg, PCs, PC peripherals, network).… more