- Microsoft Corporation (Reston, VA)
- Microsoft has an exciting opportunity for an experienced ** Service Engineer II** to join the Azure Silver and Sovereign Team as part of the Cloud Transfer Service ... system engineering but is deeply involved in the following areas: service automation and reliability improvements, software development, network architecting and… more
- Red River (Chantilly, VA)
- …and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration ... customer incidents reported by telephone, email and remote monitoring tools ensuring all processes and agreed upon standards...practices. + Act as a mentor to Level 1 Customer Service Representatives. + Responsibilities aligned with… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer in Stafford, VA. There… more
- CACI International (Sterling, VA)
- … Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will ... Continuous Service Improvement Management Analyst Job Category: Information Technology...CSI planning and projects **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or equivalent work experience +… more
- Leidos (Mclean, VA)
- …to create account access profiles, + Provide technical support and customer service to the organization's users of computer applications and hardware, + ... **Description** **Field Service Technician** **Are you looking for an opportunity...primary work assignments will focus on assigning passwords and monitoring use of resources, backing up files as required… more
- Microsoft Corporation (Reston, VA)
- …who is passionate about building new products while also managing a globally distributed service . In this role you will help to build and deliver the next set ... on-call rotation (DRI), which includes creating/updating SOPs, Troubleshooting Guides, monitoring systems, mitigating/restoring incidents, and deep-dive analysis of root… more
- Microsoft Corporation (Reston, VA)
- …in creating technical partnerships across teams. + Unwavering passion for meeting customer demands and delivering a dial tone service . Microsoft's mission ... passion for quality to envision, design, and deliver Office 365 government cloud service offerings. Office 365 is at the center of Microsoft's cloud first, devices… more
- Mass Markets (VA)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Epsilon, Inc (Falls Church, VA)
- …team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction ... hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the...and transparency. + Perform and guide model retraining, performance monitoring , and updates for complex production models (eg, time… more
- CoreSite (Reston, VA)
- …copper and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge ... service requests through resolution. + Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management + Remote… more
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