• Service Engineer II - CTJ - Poly

    Microsoft Corporation (Reston, VA)
    Microsoft has an exciting opportunity for an experienced ** Service Engineer II** to join the Azure Silver and Sovereign Team as part of the Cloud Transfer Service ... system engineering but is deeply involved in the following areas: service automation and reliability improvements, software development, network architecting and… more
    Microsoft Corporation (07/11/25)
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  • Service Desk Technician Tier 1 (Secret…

    Red River (Chantilly, VA)
    …and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration ... customer incidents reported by telephone, email and remote monitoring tools ensuring all processes and agreed upon standards...practices. + Act as a mentor to Level 1 Customer Service Representatives. + Responsibilities aligned with… more
    Red River (06/03/25)
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  • Field Service Representatives…

    UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
    …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer in Stafford, VA. There… more
    UIC Government Services and the Bowhead Family of Companies (07/14/25)
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  • Continuous Service Improvement Management…

    CACI International (Sterling, VA)
    … Improvement Management Lead to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will ... Continuous Service Improvement Management Analyst Job Category: Information Technology...CSI planning and projects **Qualifications:** + Bachelor's degree in Computer Science, Information Technology, or equivalent work experience +… more
    CACI International (05/06/25)
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  • Field Service Technician

    Leidos (Mclean, VA)
    …to create account access profiles, + Provide technical support and customer service to the organization's users of computer applications and hardware, + ... **Description** **Field Service Technician** **Are you looking for an opportunity...primary work assignments will focus on assigning passwords and monitoring use of resources, backing up files as required… more
    Leidos (06/14/25)
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  • Software Engineer II - CTJ - Poly

    Microsoft Corporation (Reston, VA)
    …who is passionate about building new products while also managing a globally distributed service . In this role you will help to build and deliver the next set ... on-call rotation (DRI), which includes creating/updating SOPs, Troubleshooting Guides, monitoring systems, mitigating/restoring incidents, and deep-dive analysis of root… more
    Microsoft Corporation (06/26/25)
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  • Site Reliability Engineer II - CTJ - Top Secret

    Microsoft Corporation (Reston, VA)
    …in creating technical partnerships across teams. + Unwavering passion for meeting customer demands and delivering a dial tone service . Microsoft's mission ... passion for quality to envision, design, and deliver Office 365 government cloud service offerings. Office 365 is at the center of Microsoft's cloud first, devices… more
    Microsoft Corporation (07/11/25)
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  • Real Time Analyst

    Mass Markets (VA)
    …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (06/13/25)
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  • AI Technical Lead

    Epsilon, Inc (Falls Church, VA)
    …team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction ... hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the...and transparency. + Perform and guide model retraining, performance monitoring , and updates for complex production models (eg, time… more
    Epsilon, Inc (06/18/25)
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  • Data Center Operations Technician II - Day Shift…

    CoreSite (Reston, VA)
    …copper and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge ... service requests through resolution. + Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management + Remote… more
    CoreSite (06/13/25)
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