- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …the contract will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test ... DESK SPECIALIST LEAD (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialist Lead to support a customer in Stafford, VA. There… more
- Leidos (Mclean, VA)
- …to create account access profiles, + Provide technical support and customer service to the organization's users of computer applications and hardware, + ... **Description** **Field Service Technician** **Are you looking for an opportunity...primary work assignments will focus on assigning passwords and monitoring use of resources, backing up files as required… more
- General Dynamics Information Technology (Alexandria, VA)
- …the Intercept Monitor will make an impact:** **Provide 24/7 real-time monitoring of networks utilizing customer provided tools/capabilities and dashboards.** ... provide situational awareness and facilitate response to real-time alerts for Service Restoral Team.** **Responsible for monitoring , opening, assigning,… more
- CareFirst (Reston, VA)
- …Performs complex analysis, design, development, testing, and debugging of computer software ranging from operating system architecture integration and software ... design to selection of computer systems, language, and/or equipment. Designs, develops/codes, tests, and...requirements and creates highly complex systems. Position supports the Customer Support Center overnight hours. Candidate will be required… more
- Mass Markets (VA)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Epsilon, Inc (Falls Church, VA)
- …team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction ... hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the...and transparency. + Perform and guide model retraining, performance monitoring , and updates for complex production models (eg, time… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …assurance program creation or execution. + Experience with call center call monitoring /recording software. + Exceptional customer service and problem-solving ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Fresenius Medical Center (Stafford, VA)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following ... patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through… more
- DMS International (Virginia Beach, VA)
- …work with senior specialists on more complex problems. + Possess a knowledge of customer support and service principles and methods. + Possess a working ... Teamwork, + Integrity in conduct, + Responsiveness to our customer 's mission DMS is currently seeking an Functional Analyst...Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel… more