- Microsoft Corporation (Reston, VA)
- …availability, and customer issue intake processes. + Define and measure service level indicators and lead the design of process and technology solutions that ... designs or solution fixes. Incorporates appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value.… more
- Novo Nordisk (Petersburg, VA)
- …systems + Participate in corporate infrastructure guidance groups + Provide superior customer service + Identify, report & may recommend corrective action ... plus + Knowledge of Microsoft Office a plus + Excellent organizational & planning skills, customer service skills & problem-solving skills a plus We commit to an… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Senior Data Scientists capable of using AI/ML… more
- Leidos (Chantilly, VA)
- …day-to-day operations of the environment, handling tasks such as provisioning, monitoring , troubleshooting, and optimizing cloud resources and systems. + Manage, ... + Produce a detailed functional design document to match customer requirements. + Collaborate to determine the most appropriate...an active TS/SCI with Poly. + Bachelor's degree in Computer Science or related degree with 10+ years of… more
- KBR (Springfield, VA)
- …and continued updates of the business process applications in use by the customer , while pursuing epics to consolidate disparate business processes into a single, ... limited to): + Infrastructure as Code + Platform as a Service Construct + Continuous Integration/Continuous Deploymen (Delivery) Tools for development, deployment… more
- CoreSite (Reston, VA)
- …(OSC) team, the OSC Technician will be responsible for ticket and request management, customer and staff inquiries, as well as monitoring a wide variety of ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Walgreens (Chester, VA)
- …and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service , ... customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness… more
- Walgreens (Alexandria, VA)
- …and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service , ... customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness… more
- Microsoft Corporation (Reston, VA)
- …and bugfixes within Azure Data products which are used by Microsoft's worldwide customer base like Azure SQL Database, Azure Cosmos DB, and Azure PostgreSQL. As ... things no-one has thought of before, all in the service of production reliability. + Defines and develops standardized,...and performance of products while also driving consistency in monitoring and operations at scale. + Applies best practices… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... you will be instrumental in enabling IT teams to perform proactive monitoring , leverage telemetry data to detect anomalies, identifying potential issues before they… more