- Mass Markets (Killeen, TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... + Make outbound and receive inbound calls in a professional and courteous manner + Educate customers on products...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Mass Markets (Killeen, TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... calls, emails, and live chats in a courteous and professional manner + Understand customer needs and provide effective...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Mass Markets (Killeen, TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... inbound and outbound calls in a friendly, timely, and professional manner + Resolve customer issues effectively, aiming for...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Mass Markets (Killeen, TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... inbound and outbound calls in a friendly, timely, and professional manner + Resolve customer inquiries effectively, aiming for...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Bowman (Waco, TX)
- …additional work requests, and all other factors, which may significantly affect staffing requirements or budget + Provide technical assistance in the resolution of ... of proposals, contracts, and other agreements. + Proficient technical and computer skills, to include successfully conducting virtual meetings with staff and/or… more
- Mass Markets (Killeen, TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... + Handle inbound and outbound contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call… more
- Mass Markets (Killeen, TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL ? As a blended role, you are responsible for...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Mass Markets (TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... support to team members to help them achieve their professional goals. + Assign tasks and manage workloads to...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Mass Markets (Killeen, TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... Handle inbound and outbound calls in a courteous and professional manner + Resolve customer issues with first-call resolution...required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly… more
- Mass Markets (TX)
- …contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), ... team of supervisors and staff to ensure high performance, engagement, and professional growth. + Optimize resource allocation and workload distribution to maximize… more
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