• IT Support Service Desk Assoc, Stores…

    Amazon (Austin, TX)
    … support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, ... management system to ensure timely acknowledgement and resolution of support requests, while working within established SLA parameters. You also may perform… more
    Amazon (06/03/25)
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  • Technical Support Representative

    Mass Markets (Killeen, TX)
    …trusted partner in the industry. We are seeking a motivated and customer-focused Technical Support Representative to join our dynamic team. In this role, you will be ... aiming for first-contact resolution + Researching and retrieving information across systems to address customer concerns + Collaborating with other departments to… more
    Mass Markets (07/05/25)
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  • Sr. Analyst - Applications Support

    ManpowerGroup (Houston, TX)
    …under limited supervision. **EDUCATION & EXPERIENCE:** + A bachelor's degree in computer science, management information systems , or equivalent related work ... **SUMMARY:** The Sr. Analyst - Application Support will have expertise in SharePoint and Microsoft...custom reports to improve operational efficiency. + Enhancing application system performance through advanced tuning and monitoring. + Owning… more
    ManpowerGroup (05/20/25)
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  • Senior Technical Support Engineer, Focused…

    Palo Alto Networks (Plano, TX)
    …ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build ... Cisco Firepower, Checkpoint Firewalls, Cisco Switches, and Intrusion Detection/ Intrusion Prevention Systems + BS in computer science, information technology, … more
    Palo Alto Networks (07/05/25)
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  • Sr. Support Engineer

    HashiCorp (Austin, TX)
    …and utilizing test environments and tools. + Efficiently triage and address incoming support requests via our ticketing system within established SLAs, including ... HashiCorp is seeking a highly skilled and customer-focused professional to join our Support Engineering team for Consul and Nomad. This is an exciting opportunity to… more
    HashiCorp (05/23/25)
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  • (USA) Technology Support II

    Walmart (Dallas, TX)
    …may need elevated support outside of the Specialist Technicians and provide support for Video Conferencing Systems . Furthermore, you will partner with the ... level! VIZIO's Information Technology team is seeking a Technology Support II to join their growing team. The successful...analysis. At least 3 years of working with ticking systems like Jira, ServiceNow, etc. At least 3 years… more
    Walmart (06/26/25)
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  • Desktop Support Analyst

    Robert Half Technology (La Porte, TX)
    …laptops, and related equipment. + Perform installations, upgrades, and maintenance on computer systems and software. + Coordinate warranty repairs or ... + Ticketing Systems : + Effectively manage, track, and close assigned support tickets in the organization's ITSM tool (eg, ServiceNow, Jira, Zendesk, etc.). +… more
    Robert Half Technology (07/09/25)
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  • Tech Support Representative

    Mass Markets (Killeen, TX)
    …as a trusted partner in the industry. We are now hiring a Tech Support Representative to handle inbound phone support . You will troubleshoot account issues ... and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary… more
    Mass Markets (07/04/25)
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  • Technical Support Analyst - Information…

    Lone Star Legal Aid (Houston, TX)
    …Duties include: diagnose and resolve basic hardware and software issues; provide helpdesk support via ticket system ; assist in setting up and troubleshooting ... Lone Star Legal Aid (LSLA) seeks one Technical Support Analyst - Information Technology Department (job# HOU...Requirements Minimum Education and Experience: * Associate degree in Computer Science, Information Systems , or related field.… more
    Lone Star Legal Aid (05/15/25)
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  • Director - Research Support Services

    Texas Tech University (Lubbock, TX)
    …and operations of secure research computing platforms including cloud, and hybrid systems that support sponsored research. + Oversee implementation and ... **Work Location:** Lubbock **Preferred Qualifications:** Master's degree or higher in Computer Science, Information Systems , Cybersecurity, Engineering, or a… more
    Texas Tech University (06/25/25)
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