- Cognizant (Vienna, VA)
- …Tech Lounge, resolves hardware/software issues, installs updates, and supports remote/on-site troubleshooting . **In this role, you will:** Use tools and processes to ... Answering customer inquiries and providing support at Tech Lounge. Solving computer issues and prioritizing customer inquiries. Installing new programs, managing… more
- Fiserv (Chesapeake, VA)
- …and alignment of mechanical components for proper functioning. + Utilize troubleshooting techniques to provide temporary and long-term fixes to minimize downtime. ... equipment. + Analyze and interpret schematic diagrams for electronic troubleshooting . **What you will need to have:** + A...our Fiserv tuition reimbursement program. + Experience using a computer for data entry. + Experience with using hand… more
- Serco (Norfolk, VA)
- …In this role, you will: + Provide support in maintaining, troubleshooting , upgrading, and administering AV/VTC systems, sub-systems and components + Provide ... customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general… more
- Insight Global (Virginia Beach, VA)
- …VA. The Network Administrator is responsible for operating, maintaining, and troubleshooting network connectivity and infrastructure on the client's network. The ... functions as the helpdesk for network operations support and provides troubleshooting of network connectivity including WAN circuits, equipment failures, router and… more
- Cummins Inc. (Manassas, VA)
- …workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, ... such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a...to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been… more
- Teleperformance USA (VA)
- …technical problems, within a fast paced, customer facing environment** + ** Troubleshooting and issue resolution assistance with Client service and/or devices ... specific issues including internet connectivity and performance troubleshooting .** + **Supporting customer needs related to Client specific high speed internet… more
- System One (Quantico, VA)
- …is required Major Duties & Responsibilities: * Plan, install, and maintain computer systems, including physical and virtual servers, storage area networks and ... monitoring and tuning, upgrades and patching, backup and recovery, as well as troubleshooting and problem resolution. * Develop and maintain schedules and plans for… more
- System One (Alexandria, VA)
- …submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine the type of ticket needed + Handle day-to-day checks ... support tickets for SolarWinds. + Provide the help desk with initial troubleshooting steps to determine the appropriate ticket type. Daily System Checks and… more
- GovCIO (Alexandria, VA)
- …and Inspect policies and offloading SSL processing from backend servers + Troubleshooting and Performance Tuning: Lead advanced troubleshooting efforts for ... of least privilege access + Assist in implementing and troubleshooting certificate-based authentication (TLS/SSL, OpenSSL operations and PKI infrastructure) +… more
- Xerox (Richmond, VA)
- …Managed Service Provider (MSP) environment. This role involves advanced troubleshooting , performance optimization, and ensuring high availability of network ... uptime and performance. + Perform proactive maintenance and capacity planning. + ** Troubleshooting & Escalation** + Act as Tier 3 escalation for complex network… more
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