- PNC (Dallas, TX)
- …have an opportunity to contribute to the company's success. As a Site Reliability Manager within PNC's Site Reliability Center (SRC), you will be based in Farmers ... on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. Occasional travel may be needed. Schedule is M-F 8:00am - 5:00pm.… more
- Grant Thornton (Austin, TX)
- Grant Thornton is seeking a Third-Party CSM Platforms Manager to join the team. Approved office locations can be found below. As the Third-Party CSM Platforms ... Manager in our Experience & Platforms Team, you will...needs + Overseeing and at times performing the setup, configuration , operations, and optimization of our portfolio of third-party… more
- The Walt Disney Company (San Antonio, TX)
- …**Job Summary:** The DTC - Viewer Experience (VX) team is seeking an Infrastructure Manager , IEX. In this role as a CCaaS professional, you will manage the NICE ... the software to leverage new features and enhancements. Manage release and maintenance schedules and related communications. + Manage...the Operations and BPO management teams to align the configuration of the WFM platform with the strategic plan… more
- Amazon (Austin, TX)
- …is looking for a passionate and innovative Mobile and Store Voice Engineering Manager to join our team. We have an opportunity to revolutionize the brick-and-mortar ... implementation, support strategy), and mobile device management (MDM) platforms (build, configuration , and management). You will work closely with partners in Retail… more
- Academy Sports + Outdoors (Katy, TX)
- …ensure UAT is complete. + Works closely with software development staff, release engineers, business analysts, database developers, and product owners to diagnose ... to determine appropriate actions. + Ensures accurate server setup and product configuration of the QA environment in collaboration with IT Operations. Maintains… more
- Bank of America (Plano, TX)
- …teams. Our Operations team is responsible for level-2 end-user support, code migration/ release support as well as production availability for over 10 ServiceNow ... application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages… more
- US Bank (Irving, TX)
- …at-all from Day One. **Job Description** Supports the installation, configuration , and maintenance of purchased applications or application frameworks. Participates ... in the design configuration , problem diagnosis, maintenance, and installation of application systems...FTM for Check (Business Rules), NCR Passport, NCR Transaction Manager .** **Basic Qualifications** + Bachelor's degree in Computer Science… more
- Bank of America (Plano, TX)
- …field + 5+ years of relevant IT experience ie Production or Release Support, ITIL, Technical Implementations, or equivalent + Demonstrate flexibility, navigate ... responding to issues related to Incident / Problem Management, Release /Deployment, Operational Readiness, Application Monitoring & Production Governance + Experience… more
- Citigroup (Irving, TX)
- …Irving, Texas location. Duties: Provide support to application users for RLM ( Release Lifecycle Management) and harness infrastructure as part of Application ... Release Automation Operation team. Analyze CAP (Corrective Action Plan)...compliance fulfillment as FID (Functional ID) owner. Perform observability configuration for monitoring and logging. Improve operation processes and… more
- NASCO (Austin, TX)
- …around multiple assigned business area solutions during product enhancement and product release processes. In particular this role conducts triage support for failed ... the highest quality is being delivered. + Implements system configuration changes in support of operational tuning efforts and...Configures the NPS solutions prior to each new product release or enhancement in order to run batch cycles.… more
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