- Mass Markets (Pembroke, GA)
- …and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to upgrade + ... and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (GA)
- …and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to upgrade + ... and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (GA)
- …and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base and training to effectively trouble ... ability to maintain regular attendance and punctuality + An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented… more
- Mass Markets (Hinesville, GA)
- …regulatory requirements. + Communicate effectively with customers, team members, and management . + Escalate unresolved or complex issues to the appropriate ... reliable with strong attendance and punctuality + Strong problem-solving, conflict resolution, and negotiation skills + Customer service-oriented: empathetic,… more
- Mass Markets (Midway, GA)
- …laws. + Collaboration: Communicate effectively with customers, team members, and management ; escalate unresolved issues as needed. + Performance Goals: Meet or ... and punctual with strong attendance record + Strong problem-solving, conflict resolution, and negotiation skills + Customer service-oriented: empathetic, responsive,… more
- Mass Markets (GA)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. ... follow up on customer issues + An aptitude for conflict resolution, problem solving, and negotiation + Must be...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (GA)
- …and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in appropriate ... and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (Savannah, GA)
- …many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . Schedules vary by site and project; however, we can ... evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented… more
- Mass Markets (Savannah, GA)
- …and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to upgrade ... and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (Savannah, GA)
- …Word, PowerPoint) + Familiarity with training tools and techniques + Effective conflict resolution and time management skills + Strong presentation skills, ... limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and...any time. This job description is not an employment contract , and either you or the employer may terminate… more