- Mass Markets (Las Cruces, NM)
- …goals. + Familiarity with call center tools and technologies for KPI and SLA management . + Effective conflict resolution skills for both customer and employee ... you'll guide your team to success through coaching, performance management , and operational excellence. This is a management...any time. This job description is not an employment contract , and either you or the employer may terminate… more
- Mass Markets (Las Cruces, NM)
- …and service targets. + Deep understanding of call center tools, KPIs, and SLA management . + Effective conflict resolution skills for both customer and employee ... accountability, continuous improvement, and high performance. + Oversee workforce management , including scheduling and performance goal setting. + Develop strategies… more
- City of Las Cruces, NM (Las Cruces, NM)
- …main operations to verify, approve, or deny installations based on contract compliance. + Quantifies installations to determine reimbursement; maintains records and ... pipelines, wiring infrastructure, traffic control and related equipment, utility line management , and safety regulations for all public works services. + Coordinates… more
- Cinemark (Albuquerque, NM)
- …Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months. ... the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com) +...and lead others + Must be able to resolve conflict Physical and Environmental Requirements: + Frequent bending, kneeling,… more
- Mass Markets (Las Cruces, NM)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center operations ... and client services or account management is preferred. Candidates for this role should be...and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be… more
- Mass Markets (Mesilla, NM)
- …and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or ... Coach and develop supervisors on customer service best practices and performance management + Monitor and improve call center metrics, productivity, and service… more
- Mass Markets (Mesilla, NM)
- …trusted partner in the industry. The Associate Director is responsible for the management and development of supervisors and all other operational management ... review and submission to ensure correct entries + Building management of all building maintenance. + Responsible for the...and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be… more
- SHI (Santa Fe, NM)
- …an education, enablement and engagement perspective; all the way from identification and contract signature to successful delivery of the project in terms of scope, ... Hybrid or remote position with Home Office setup as determined by SHI management . **Role Description** + Identify and scope AWS opportunities with customers and… more
- Public Consulting Group (Santa Fe, NM)
- …and PCG above self-interest + Staff development and coaching skills + Effective conflict management skills + Collaboration skills (with peers, staff, and ... and grow established, high-performing functional teams in the areas of program management ; client engagement and support; data science; and business analytics in… more
- City of Las Cruces, NM (Las Cruces, NM)
- …vacancies in all City Departments to include full time, part time, temporary, and/or contract . This position may be posted again as the applicant pool is depleted or ... and services provided; current principles of record keeping and records management ; principles and practices of effective research methods and data analysis,… more