- PDS Defense (Grand Prairie, TX)
- …onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and ... at all times via phones, live chat and case management channels. * Supporting the positive culture and employee...field of Human Resources * Experience dealing with complex conflict situations * Experience working with IT systems and… more
- Mass Markets (Killeen, TX)
- …and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in appropriate ... evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented… more
- Mass Markets (Killeen, TX)
- …with Windows operating systems + Reliable and punctual with strong time management + Strong problem-solving, negotiation, and conflict resolution skills + ... limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and...any time. This job description is not an employment contract , and either you or the employer may terminate… more
- Mass Markets (Dallas, TX)
- …advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management . POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ... change and ambiguity are prevalent + An aptitude for conflict resolution and problem solving + The ability to...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (Dallas, TX)
- …resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in appropriate ... and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (Killeen, TX)
- …Word, PowerPoint) + Familiarity with training tools and techniques + Effective conflict resolution and time management skills + Strong presentation skills, ... limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and...any time. This job description is not an employment contract , and either you or the employer may terminate… more
- Mass Markets (Killeen, TX)
- …inquires efficiently + Utilize systems and technology to complete account management tasks + Troubleshoot products and process when interacting with customers ... and follow-up on customer issues + An aptitude for conflict resolution, problem solving and negotiation + Must be...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Mass Markets (Killeen, TX)
- …Familiarity with Windows operating systems + Dependable and punctual with strong time management skills + Ability to troubleshoot, resolve issues, and follow up with ... customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and responsive + Ability to multitask and work… more
- Mass Markets (Killeen, TX)
- …relationships with professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when necessary + Resolve issues ... troubleshoot, and follow up on customer issues + An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented… more
- Mass Markets (Killeen, TX)
- …many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this role, you must complete a ... change and ambiguity are prevalent + An aptitude for conflict resolution and problem solving + The ability to...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more