- Mass Markets (Killeen, TX)
- …evaluate, troubleshoot, and follow up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... and resolve customer issues. + Utilize systems and technology to complete account management tasks + Recognize sales opportunities and apply sales skills to upgrade… more
- Mass Markets (Dallas, TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... issues + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims...issues with the managerial team + Ensure first call resolution through problems solving and effective call handling +… more
- Mass Markets (Killeen, TX)
- …and follow up on customer concerns + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient, and responsive ... issues to the appropriate team members + Strive for first-call resolution through effective communication and problem-solving + Participate in training sessions… more
- Mass Markets (Killeen, TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to upgrade +… more
- Mass Markets (Killeen, TX)
- …the ability to maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling +...the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base and training… more
- Mass Markets (Killeen, TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... inquires efficiently + Utilize systems and technology to complete account management tasks + Troubleshoot products and process when interacting with customers… more
- Mass Markets (Killeen, TX)
- …resolve issues, and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and ... professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer… more
- HCA Healthcare (Fredericksburg, TX)
- …and course fees will be provided. **Parallon** provides full-service revenue cycle management , or total patient account resolution , for HCA Healthcare. Our ... the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues,… more
- Mass Markets (TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity and apply sales skills to upgrade +… more
- Houston Methodist (Houston, TX)
- …service focus and application of positive language principles + Demonstrates successful conflict resolution in a timely manner with patients, families, ... timely and effective communication and provides clinical guidance in the management of patient care, staffing, and interpreting and implementing established policies… more