- Mass Markets (GA)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling +...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Google (Atlanta, GA)
- …+ De-escalate and resolve matters as appropriate using empathetic listening and conflict resolution skills. Communicate clear guidance and coaching to Googlers, ... policy to provide consultative services to aid in the resolution of workplace concerns. You will conduct thorough intakes...partners, gather the information necessary and ensure a timely resolution . You will also have the opportunity to support… more
- Mass Markets (GA)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution... resolution as needed. + Ensure first call resolution through problems solving and effective call handling +… more
- AIG (Atlanta, GA)
- …written communication skills with strong influencing communication skills. + Experience in conflict resolution , or the ability to de-escalate tense situations - ... allocated TPAs, and day to day engagement and escalation resolution . How you will create an impact + Lead...Serve as an escalation point of contact for issue resolution that put the AIG customer/client experience at risk… more
- Mass Markets (Savannah, GA)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling +...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Graphic Packaging International, LLC (Marietta, GA)
- …ATS, (SuccessFactors, etc.) preferred. + Proven organizational, interpersonal, communication and conflict resolution skills, both written and verbal. + Ability ... employee relations issues with plant management to affect prompt and appropriate resolution . + Administer company policies and helps to ensure alignment and… more
- Mass Markets (Savannah, GA)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution... resolution as needed. + Ensure first call resolution through problems solving and effective call handling +… more
- Mass Markets (Savannah, GA)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution... resolution as needed. + Ensure first call resolution through problems solving and effective call handling +… more
- Mass Markets (Savannah, GA)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention + Learns and...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (Savannah, GA)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution... resolution as needed + Ensure first call resolution through problems solving and effective call handling +… more