- NTT DATA North America (Yonkers, NY)
- …with ticketing/reporting systems; ServiceNow experience strongly preferred. Strong organizational, conflict resolution , and multitasking skills. Ability to lift ... critical issues and coordinate with leadership or external vendors for urgent resolution Cross-Coverage & Support Serve as backup to the Infrastructure & IDF… more
- Sunrise Senior Living (Smithtown, NY)
- …team building opportunities, addressing team member concerns, and guiding the team in conflict resolution . + Promote the Employee Assistance Program (EAP) as a ... + Resolve customer concerns effectively through consistent use of the problem resolution program. + Hold consistent and effective Resident Council meetings. +… more
- Cengage Group (New York, NY)
- …focused. **De-escalation & Customer Advocacy:** + Use emotional intelligence and conflict - resolution techniques to de-escalate tense or emotionally charged ... across multiple systems, browsers, and applications. **Problem Solving & First-Contact Resolution :** + Identify issues quickly, determine the underlying cause, and… more
- 32BJ Benefit Funds (New York, NY)
- …team members, supervisors, and employees across departments. + Adept at conflict resolution . Education: BA in Business Management, Information Technology, ... defects and follow up with technical leads to ensure timely resolution . + Facilitate lessons-learned or retrospective sessions. + Other Responsibilities +… more
- University of Rochester (Rochester, NY)
- …of a team, including the ability to lead a team required + Experience in conflict resolution and negotiation required + Ability to balance multiple priorities in ... configures, and documents new technology. + Determines appropriate, cost-effective resolution and implements. + Develops and distributes communications regarding… more
- Abbott (New York, NY)
- …policies and procedures. + Assist with case support and proctor planning and conflict resolution . + Annual region budget oversight and compliance. + Approval ... and objectives as well as industry trends. + Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence. + Decisions… more
- New York Power Authority (White Plains, NY)
- …demands of the audience are required. + Demonstrated experience in time management, conflict resolution and negotiation. + Ability to write concise analyses of ... engineering principles to complex environmental and public policy issues and resolution of issues associated with regulatory mandates applicable to the Authority's… more
- Loretto Management Corporation (Jamesville, NY)
- …plan resolution strategies, implement solutions and evaluate outcomes. + Effective conflict resolution skills. + Proficient in MS Office and able to ... learn new software rapidly. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Benefits/Compensation + Pay Range… more
- Casella Waste Systems Inc. (Halfmoon, NY)
- …business\.Leverages educational opportunities for advanced training in customer service, conflict resolution and company technology platforms\. Demonstrates ... account history identifying discrepancies, billing needs, account stats and resolution needed\.Ability to manage portfolios for one line of business\.Ability… more
- Paycom Online (Melville, NY)
- …+ **Excellent time management skills** + **Intermediate problem solving and conflict resolution skills** + **Organizational skills** + **Takes initiative ... and resolves customer concerns and requests + Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures + Submits all… more