- Mass Markets (Dallas, TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution... resolution as needed + Ensure first call resolution through problems solving and effective call handling +… more
- Prysmian Group (Marshall, TX)
- …and challenge senior leaders using data-driven insights. + Demonstrated strength in ** conflict resolution , crisis management** , and building trust across all ... liaison with union leadership** , ensuring compliance, collaboration, and effective resolution of labor issues. This individual must be a **confident communicator… more
- Keurig Dr Pepper (Frisco, TX)
- …operational excellence and continuous improvement. + Strong written, verbal communication and conflict resolution skills, with the ability to collaborate across ... and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations. This role will be responsible… more
- American Arbitration Association (Dallas, TX)
- …providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with ... areas of the Legal Department's work. including in alternative dispute resolution , privacy, and AI governance. Internship Responsibilities: + Conduct legal research… more
- Ally (Austin, TX)
- …* Detail oriented with strong problem-solving skills, strong analytical skills * Negotiation/ conflict resolution skills * Must be an independent worker with ... process, including onboarding, training, quality assurance, compliance monitoring, complaint resolution , performance reporting, and business review presentations. This leader… more
- Google (Austin, TX)
- …+ De-escalate and resolve matters as appropriate using empathetic listening and conflict resolution skills. Communicate clear guidance and coaching to Googlers, ... policy to provide consultative services to aid in the resolution of workplace concerns. You will conduct thorough intakes...partners, gather the information necessary and ensure a timely resolution . You will also have the opportunity to support… more
- Tyto Athene (San Antonio, TX)
- …System (MHS) is preferred + Excellent communication, customer service, time management, conflict resolution , and problem determination/ resolution skills are ... and accurately, resolve all assigned incidents. + Identify and document incident resolution and support knowledge. + Complete all assigned duties in a timely… more
- Mass Markets (Killeen, TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution... resolution as needed. + Ensure first call resolution through problems solving and effective call handling +… more
- Mass Markets (Killeen, TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling +...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- Mass Markets (Killeen, TX)
- …to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service ... customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution... resolution as needed + Ensure first call resolution through problems solving and effective call handling +… more