• Expert Consultant - Customer Success…

    Acxiom (Albany, NY)
    …consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement tools + Strong ... The Expert Consultant - Customer Success Manager (Adobe...in client-facing roles in consulting or agency settings + Experience with Value Realization methodologies, ROI measurement ,… more
    Acxiom (08/15/25)
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  • Expert Consultant - Solution…

    Acxiom (Albany, NY)
    …consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement tools + Strong ... The Expert Consultant - Solution Customer Success Manager... with system integrations and data mapping processes + Experience with Value Realization methodologies, ROI measurement ,… more
    Acxiom (08/15/25)
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  • Principal Workfront Consultant (Remote)

    Acxiom (Albany, NY)
    … with Adobe Workfront, including system configuration and implementation * Experience with Value Realization methodologies, ROI measurement , or business ... The Principal Workfront Consultant (Adobe Practice) will serve as the primary...turn them into comprehensive Value Realization programs(eg, success metrics, measurement frameworks, and timeline milestones) * Evaluate information gathered… more
    Acxiom (08/08/25)
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  • Solution Consultant

    Verint Systems, Inc. (Albany, NY)
    …Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales ... structure. * Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer more
    Verint Systems, Inc. (06/26/25)
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  • Leasing Consultant

    Mill Creek Residential (New Rochelle, NY)
    …duties as assigned ** Customer Service** + Understand and support the customer experience vision for Mill Creek Residential + Communicate service guarantees ... role, or another role and make your mark at Mill Creek._** The Leasing Consultant position is the primary point of contact for residents and prospective residents.… more
    Mill Creek Residential (06/25/25)
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  • Consultant - Organizational Design (Adobe…

    Acxiom (Albany, NY)
    …data integration, and AI/gen AI enablement to support personalization, automation, and customer journey mapping. Performance & Measurement : Establish KPIs and ... We are seeking a dynamic and strategic Consultant - Organizational Design to lead clients through...or related disciplines. MBA preferred. + 5+ years of experience in management consulting, marketing strategy, or organizational transformation.… more
    Acxiom (08/08/25)
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  • Shopbop Customer Insights Manager, Shopbop

    Amazon (New York, NY)
    …that differentiate customers based on shopping behaviors, preferences and motivations, and present customer insights * Experience with customer feedback and ... Description Shopbop is looking for a Customer Insights Manager to support and contribute to...engage the customers * Work as the internal analytics consultant for marketing teams and collaborate on long-term strategy… more
    Amazon (08/08/25)
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  • Managing Director, Insights & Experience

    The Cigna Group (New York, NY)
    …culture. This role combines the responsibilities of market research and customer experience to facilitate strategic and tactical decision-making, enhance ... and work directly with key Market Research consultants. + ** Customer Experience Strategy:** + Develop and lead...and financial significance. + Develop and roll out consistent customer tracking, scorecard, and measurement programs for… more
    The Cigna Group (07/23/25)
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  • Standards Analyst

    City of New York (New York, NY)
    …manner consistent with BEDC's core values of safety, schedule, quality, and customer service. IHD supports projects from the business case through preliminary ... specifications, bid booklet and front-end documents for both in-house and consultant use in developing contracts. The specification program establishes guidance for… more
    City of New York (07/26/25)
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  • Lead CRM Strategist

    Highmark Health (Albany, NY)
    …data strategy, and customer experience best practices. + Experience in campaign performance measurement and optimization. + Strong analytical skills ... cohorts with relevant messaging, under the guidance of the Consultant . + Customer Segmentation & Targeting: Utilize...campaign management, and CRM marketing. + 5 years of experience in designing and executing customer journeys… more
    Highmark Health (07/03/25)
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