- Henry Ford Health System (Jackson, MI)
- …Therapy patients. Monitors attendance, productivity and utilization of labor, supplies and services in a fiscally prudent manner. Acts as a resource person to ... what is happening with their care, help internal customers understand their service better, and build relationships. . Directs work through team development and… more
- Henry Ford Health System (Jackson, MI)
- …with particular focus on Hematology, Coagulation, Urinalysis, Laboratory support Services , Chemistry, and LEAN principles. Ensures accrediting, regulatory, and ... customer service standards are met. Responsible for human resources, budget...laboratory operations of the Core/Stat Laboratory and Laboratory Support Services at Henry Ford Hospital to meet the rapid… more
- Henry Ford Health System (Clinton Township, MI)
- …greeting and closing (AIDET) + Ability to schedule in primary care and specialty services + Service recovery (HEART) Adheres to Chief First Impressions Officers ... business customers and other designated populations requiring high touch services . Maintains constructive lines of communication between these designated… more
- Henry Ford Health System (Jackson, MI)
- …He/she is responsible for creating an environment, which fosters positive customer service and meets all quality and accreditation standards, implementing new and ... problem solving of daily unit/area operations, priorities of patient services , and urgent, and emergent care. QA and Research:... are complemented by more than 40 community-based outpatient service locations. We are proud to provide a broad… more
- Henry Ford Health System (Detroit, MI)
- …processes and their indicators; o Establish baseline metrics; o Report through financial and business review process; and, o Develop and maximize improvement plans. ... in a matrixed working environment. * Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS' Customer Service… more
- Henry Ford Health System (Detroit, MI)
- …of care. Patient Access Coordinators are administrative staff expert in coordinating services on behalf of the patient and delivering excellent customer service ... members including physicians, nurses, advanced practice providers, social workers, financial counselors, community health workers, patient access coordinators, and… more
- Highmark Health (Lansing, MI)
- …contact the email below. For accommodation requests, please contact HR Services Online at ###@highmarkhealth.org California Consumer Privacy Act Employees, ... supporting development and maintaining models that will drive both the return on investment (ROI) and other decisions on the payer partnership constructs. These new… more
- Henry Ford Health System (Troy, MI)
- …cross-functional activities to ensure the successful delivery of customer services and commitments, holding accountable departments responsible for execution, ... through setup, adoption, and training while ensuring a smooth transition into services . + Collaborate with stakeholders, customers, users, and internal experts to… more
- Henry Ford Health System (Bingham Farms, MI)
- …requirements. + Works with key stakeholders to develop innovative programs and services , including but not limited to Sales and Marketing, Finance, Quality ... Improvement, and Clinical Services . + Provides direction and input to cross-functional teams...HAP and the HVPE. + Ensures and promotes customer service and total quality management + Serves in additional… more
- Henry Ford Health System (Detroit, MI)
- …authority to appropriate department: Eyewear Consultant, Dispenser, or Customer Service Representative Educate patients on contact lens handling, wearing schedule, ... computer experience and basic math skills preferred + Previous customer service or optometric tech experience preferred. + Computer and/or electronic medical… more