- Kyndryl (Albany, NY)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Zoom (New York, NY)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have a passion for working with customers? Do you have ... experience working in the Contact Center industry? Do you have a passion for...join us here at Zoom! About the Team The Contact Center Solutions Engineer designs, implements, and optimizes solutions… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service operations. Your role will… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client… more
- Pearl Interactive Network (Albany, NY)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are ... is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in...job. Be the voice that makes a difference! The ** Contact Center Agent** is responsible for answering inbound calls… more
- Amazon (New York, NY)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most ... to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty. About the team Why AWS?… more
- NBT Bank (Norwich, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center,...Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com. The Human Resources… more
- M&T Bank (Williamsville, NY)
- Job Description ** Contact Center Service Representative** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 months - Job then ... days at home) if you are successfully performing in the role.** **Hours: Full-time. Our Contact Center is open Monday-Friday from 6am to 9pm and Sat/Sun from 9am to… more
- M&T Bank (Williamsville, NY)
- …complex problems as appropriate to ensure their resolution. Serve as point of contact for newly-hired agents for basic questions and mentoring throughout the new ... banking/financial services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Sales Representative (Safe Act)** **Location: This position requires you to report onsite at our Williamsville, NY location on a hybrid schedule.** ... sales, customer service and/or other related work experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment M&T Bank… more