- Kyndryl (Albany, NY)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- NTT America, Inc. (NY)
- …forward-thinking organization, apply now. We are currently seeking a Specialty Seller BPO, Contact Center(Remote) US to join our team in New York, New York (US-NY), ... We are seeking a seasoned **Business Process Specialty Seller Contact Center** with a proven track record of leading...global BPO deals** (>$20M TCV). + Industry experience in Contact Center preferred. + Expertise in engaging consultatively to… more
- Humana (Albany, NY)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner ... + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and external… more
- Pearl Interactive Network (Albany, NY)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are ... is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in...job. Be the voice that makes a difference! The ** Contact Center Agent** is responsible for answering inbound calls… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting… more
- NBT Bank (Williamsville, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center,...Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com. The Human Resources… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Service Representative** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 months - Job then changes to a hybrid ... 1 year's customer service, sales or related experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment **Physical… more
- Internal Revenue Service (Holtsville, NY)
- Summary The IRS is hiring entry-level Contact Representatives for our call site in Holtsville, NY. A hiring event will be held on September 11 and 12, 2025 at: Villa ... procedures or experience gained through work in positions that involved frequent contact with the public researching and responding to non-routine requests for… more
- M&T Bank (Williamsville, NY)
- …complex problems as appropriate to ensure their resolution. Serve as point of contact for newly-hired agents for basic questions and mentoring throughout the new ... banking/financial services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient with ... courtesy and respect using exceptional communication skills. The purpose of this position is to provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification and billing. Primary… more