- Evolent (Harrisburg, PA)
- …the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst, Contact Center Technology plays a pivotal role in supporting, enhancing, and optimizing ... contact center technologies to ensure seamless integration with operational...in providing technical expertise to both IT teams and contact center stakeholders. The ideal candidate will possess a… more
- Kyndryl (Harrisburg, PA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Zoom (Harrisburg, PA)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have a passion for working with customers? Do you have ... experience working in the Contact Center industry? Do you have a passion for...join us here at Zoom! About the Team The Contact Center Solutions Engineer designs, implements, and optimizes solutions… more
- Zoom (Harrisburg, PA)
- …(CX) space. This role is pivotal in driving the success of our contact center platform by focusing on greenfield opportunities, which involve developing new business ... role will specifically target accounts with more than 250+ contact center agents. About the Team The Zoom sales...Greenfield opportunities, ensuring the growth and expansion of our contact center platform. + Driving a high level of… more
- Humana (Harrisburg, PA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner ... + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and external… more
- Pearl Interactive Network (Harrisburg, PA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** Are ... is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in...job. Be the voice that makes a difference! The ** Contact Center Agent** is responsible for answering inbound calls… more
- UPMC (Pittsburgh, PA)
- UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to support Groff Orthopaedics - UPMC located at 510 S. Aiken Avenue Suite EG EG ... accordance with departmental protocols. Complete follow-up on unpaid account balances. Contact guarantors, third party payors, and/or other outside agencies for… more
- Internal Revenue Service (Philadelphia, PA)
- Summary The IRS is hiring entry-level Contact Representatives for our call site in Philadelphia, PA. A hiring event is planned for this location. More details to ... procedures or experience gained through work in positions that involved frequent contact with the public researching and responding to non-routine requests for… more
- Penn Medicine (East Petersburg, PA)
- …you living your life's work? Summary: + Position Summary: The Contact Center Specialist provides complete and accurate scheduling, registration, insurance ... the ability with or without reasonable accommodation to perform the following duties: + The Contact Center Specialist I is fully trained in one of the two phases I… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred + 8 - 15 years of… more