- Fiserv (Frisco, TX)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in building ... and supporting the core Contact Center applications, leveraging modern technologies and automation to...teams to implement and support new capabilities within the Contact Center Technology stack and self-service platforms. + Lead… more
- Kyndryl (Austin, TX)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client...experience in a supervisory role within a BPO or contact center. + Strong leadership, coaching, and communication skills.… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service delivery.… more
- Public Storage (Plano, TX)
- …the New York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in Plano, TX. ... provide software, hardware, telecommunications, network and connectivity support to our Contact Center team. The role performs all activities to complete service… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and ... works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects ... by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries,… more
- Mass Markets (Killeen, TX)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ... Key Responsibilities: + Serve as the main point of contact for assigned client accounts. + Ensure service delivery...client services or account management in a BPO or contact center. + Strong relationship management and communication skills.… more
- Mass Markets (Killeen, TX)
- …We're hiring a results-driven Collections Representative to join our dynamic BPO contact center. In this role, you'll be responsible for contacting customers with ... + Follow up on broken promises and maintain consistent contact with debtors. + Handle disputes professionally and escalate...1-2 years of experience in collections or a similar contact center role + Strong negotiation and conflict resolution… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering ... + 2+ years of experience as a trainer in a BPO or high-volume contact center. + Strong facilitation, communication, and interpersonal skills. + Fluent in English and… more